Mackin's Hollywood Auto Body

Category: Auto body shop in Portland, Oregon

Address: 3737 NE Broadway, Portland, OR 97232, USA

Phone: +15032827277

Opening hours

Sunday: Closed

Monday: 7:30AM–5PM

Tuesday: 7:30AM–5PM

Wednesday: 7:30AM–5PM

Thursday: 7:30AM–5PM

Friday: 7:30AM–5PM

Saturday: Closed

Reviews

Dawn Chacon

Jul 25, 2022

Everything and everyone that I worked with at Mackins was so friendly! Great communication and my car looks perfect!!

Brent Bird

Jun 18, 2022

I NEVER leave reviews - good or bad - BUT I must leave a review for this bodyshop - Grant Woltersdorf was amazing to work with! Super communicative, honest and downright just a good human! I believe this is the Best Bodyshop experience I have ever had!! A++ to Grant & Mackins Hollywood! Thank you for your help, I will be back (if needed) and will definitely spread the good word about this business. Thank You!!

Sara B Cooper

May 30, 2022

Hopefully I'll never have another reason to get Auto repair, but if I do, I am taking it to mackin. The service was great. They did amazing work. In an incredibly timely fashion. They even helped me with some scratches that they buffed out for free. I highly recommend this business.

Sean Ryan

Apr 29, 2022

Came here for an estimate and buff for a side swipe on my back bumper. Got helped by a nice dude named Daniel Smith. I was in and out of here in about 15 minutes quick and easy and he didn’t even charge me for the buffing. 5 stars would recommend.

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Questions & Answers

How long does an estimate take?

Mackin's Hollywood Auto Body | Aug 16, 2020
Mackin's Hollywood Auto Body | Aug 16, 2020

Estimates usually take 15-30 minutes to complete. We have plenty of space for you to sit and enjoy refreshments while you wait. If you’re in a big hurry, we’ll be happy to provide it via FAX or E-mail.

How long will my repair take?

Mackin's Hollywood Auto Body | Aug 16, 2020
Mackin's Hollywood Auto Body | Aug 16, 2020

Every repair is different, but many repairs can be completed within a week. A detailed estimate will enable us to give you a better estimate of when your car will be done. Please keep in mind that heavily damaged vehicles may take significantly longer to fix.

Do I need an appointment?

Mackin's Hollywood Auto Body | Aug 16, 2020
Mackin's Hollywood Auto Body | Aug 16, 2020

While we recommend scheduling an appointment to expedite the process as efficiently as possible, our professionals are available from 7:30 AM – 5:30 PM Monday through Friday to help.

Will my car look the same as it did before the accident?

Mackin's Hollywood Auto Body | Aug 16, 2020
Mackin's Hollywood Auto Body | Aug 16, 2020

Yes! Our trained professionals will restore your vehicle based on industry and manufacturer’s specifications.

Do you provide a written warranty?

Mackin's Hollywood Auto Body | Aug 16, 2020
Mackin's Hollywood Auto Body | Aug 16, 2020

Yes. All our repairs come with a written lifetime guarantee protecting your vehicle against any defect in materials or workmanship as long as you own the vehicle. Stop by one of our locations for details.

Can my insurance company require I use their recommended shop?

Mackin's Hollywood Auto Body | Aug 16, 2020
Mackin's Hollywood Auto Body | Aug 16, 2020

No. Oregon and Washington laws prohibit insurance companies from forcing customers to use a particular repair facility.

Do you provide free rental or loaner cars?

Mackin's Hollywood Auto Body | Aug 16, 2020
Mackin's Hollywood Auto Body | Aug 16, 2020

While we don’t provide free cars, we’ll have Enterprise Rent-A-Car bring a car to you. In many cases, the expense of your rental may be covered by the insurance company.

Can we return rental cars at the body shop?

Mackin's Hollywood Auto Body | Aug 16, 2020
Mackin's Hollywood Auto Body | Aug 16, 2020

Absolutely. Both Enterprise and Hertz will pick up the car from our facility.

Do you use aftermarket parts?

Mackin's Hollywood Auto Body | Aug 16, 2020
Mackin's Hollywood Auto Body | Aug 16, 2020

Yes. Many insurance companies require that aftermarket and reconditioned parts be used when available. These parts must be like kind and quality. Most major carriers even include this provision in their policy documentation. Keep in mind that we always fully warranty all our work and use only quality parts and materials.

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