Mackin's 65th Avenue Auto Body

Category: Auto body shop in Portland, Oregon

Address: 5620 NE 65th Ave, Portland, OR 97218, USA

Phone: +15034779693

Opening hours

Sunday: Closed

Monday: 7:30AM–5PM

Tuesday: 7:30AM–5PM

Wednesday: 7:30AM–5PM

Thursday: 7:30AM–5PM

Friday: 7:30AM–5PM

Saturday: Closed

Reviews

John Chalverus

Aug 11, 2022

I was rear ended and very happy with my repairs and the experience. I was given a rental car, didn’t have to deal with the at fault insurance after it went in to the shop and my car was returned washed and vacuumed.

Dave Sanford

May 20, 2022

My truck needed a little work after an unfortunate event. Chris and the team kept me informed throughout the process, from scheduled start, progress, and delivery. Things take time today, with parts and stuff, but they nailed it. I hope I don't "have" to visit again, but I would recommend Mackin's on 65th Ave and Chris to handle your next "event". BTW, I received my truck with repairs done AND a Detail to boot. Super happy. Dave S

Tyler Robinson

Jan 19, 2022

When someone rear ended one of my company vehicles I looked around at different repair shops and ultimately settled on Mackin's autobody due mainly to Ryan Crandall the manager over there, he was very friendly, awesome to work with, communicated every step of the way. I will definitely be taking all my vehicles to Ryan from now on. He runs a very professional crew, couldn't be happier with the work that his crew performed and my interactions with Ryan. True customer services still exists!!

Caroline Greger

Nov 25, 2021

The team at Mackin's communicated frequently with me during the supply chain disruption, and were able to take my car in for repair as soon as all parts were available. I was delighted that the car was ready earlier than anticipated, and am extremely satisfied with the result and with the level of professionalism and helpfulness of the people who work at Mackin's 65th Avenuse Auto Body.

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Questions & Answers

Can my insurance company require I use their recommended shop?

Mackin's 65th Avenue Auto Body | Aug 18, 2020
Mackin's 65th Avenue Auto Body | Aug 18, 2020

No. Oregon and Washington laws prohibit insurance companies from forcing customers to use a particular repair facility.

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Will my car look the same as it did before the accident?

Mackin's 65th Avenue Auto Body | Aug 18, 2020
Mackin's 65th Avenue Auto Body | Aug 18, 2020

Yes! Our trained professionals will restore your vehicle based on industry and manufacturer’s specifications.

Can we return rental cars at the body shop?

Mackin's 65th Avenue Auto Body | Aug 18, 2020
Margaret Carter | Aug 18, 2021

Yes

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Do you use aftermarket parts?

Mackin's 65th Avenue Auto Body | Aug 18, 2020
Mackin's 65th Avenue Auto Body | Aug 18, 2020

Yes. Many insurance companies require that aftermarket and reconditioned parts be used when available. These parts must be like kind and quality. Most major carriers even include this provision in their policy documentation. Keep in mind that we always fully warranty all our work and use only quality parts and materials.

Do you provide free rental or loaner cars?

Mackin's 65th Avenue Auto Body | Aug 18, 2020
Mackin's 65th Avenue Auto Body | Aug 18, 2020

While we don’t provide free cars, we’ll have Enterprise Rent-A-Car bring a car to you. In many cases, the expense of your rental may be covered by the insurance company.

Do you provide a written warranty?

Mackin's 65th Avenue Auto Body | Aug 18, 2020
Mackin's 65th Avenue Auto Body | Aug 18, 2020

Yes. All our repairs come with a written lifetime guarantee protecting your vehicle against any defect in materials or workmanship as long as you own the vehicle. Stop by one of our locations for details.

How long will my repair take?

Mackin's 65th Avenue Auto Body | Aug 18, 2020
Mackin's 65th Avenue Auto Body | Aug 18, 2020

Every repair is different, but many repairs can be completed within a week. A detailed estimate will enable us to give you a better estimate of when your car will be done. Please keep in mind that heavily damaged vehicles may take significantly longer to fix.

How long does an estimate take?

Mackin's 65th Avenue Auto Body | Aug 18, 2020
Mackin's 65th Avenue Auto Body | Aug 18, 2020

Estimates usually take 15-30 minutes to complete. We have plenty of space for you to sit and enjoy refreshments while you wait. If you’re in a big hurry, we’ll be happy to provide it via FAX or E-mail.

Do I need an appointment?

Mackin's 65th Avenue Auto Body | Aug 18, 2020
Mackin's 65th Avenue Auto Body | Aug 18, 2020

While we recommend scheduling an appointment to expedite the process as efficiently as possible, our professionals are available from 7:30 AM – 5:30 PM Monday through Friday to help.

DO YOU CHARGE FOR ESTAMENTS ??

Charlene Severt | Aug 19, 2019
Mackin's 65th Avenue Auto Body | Aug 18, 2020

We offer FREE estimates. Contact us to schedule an appointment or drop by one of our 8 locations!

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