Classic Collision Foster

Category: Auto body shop in Portland, Oregon

Address: 7510 SE Foster Rd, Portland, OR 97206, USA

Phone: +15037776005

Opening hours

Sunday: Closed

Monday: 7:30AM–5:30PM

Tuesday: 7:30AM–5:30PM

Wednesday: 7:30AM–5:30PM

Thursday: 7:30AM–5:30PM

Friday: 7:30AM–5:30PM

Saturday: Closed

Reviews

MCKENNA SCHWARTZ

Sep 20, 2021

So easy and stress free! I got my car back within 4-5 days and about 5 day earlier than they originally told me! Car came back cleaner than when we left it. They also coordinated a rental car for us and made it an overall easy experience!

Amy Haddix

Sep 14, 2021

My car was in an accident while I was on vacation in Portland. Several mechanics wouldn’t even look at the car for 6 weeks. McCollum Auto Body took my car in and began repairs right away. Both the body work and the mechanical repairs to the suspension were done perfectly and on time. My car drives as good as new. The staff is very professional and provided excellent communication so I could make plans to get my car home. Very satisfied

Kyle Lascurettes

Jul 30, 2021

McCollum does excellent work, and the staff is very friendly. However, they took over 3 weeks longer to complete the service on my car than they had estimated (taking 6 weeks total instead of 3), and without a clear explanation as to why or a realistic estimate of when the vehicle would be ready for pickup. Furthermore, they only completed 1 of 2 claims/orders that they had been commissioned to do, and appeared confused about the existence of a secondary claim even though we had clearly gone through both orders at the time of drop-off. Again, they are very friendly and do excellent body work. But at least in my case, something seems to have been faulty with regard to their internal organization/communication between different departments as well as their communication of accurate and timely information with the customer. Should the second claim be rectified and completed in a timely manner, I will be happy to revisit my assessment. Barring that, however, it is currently difficult for me to recommend this shop to family, friends, and colleagues.

Tereasa T

May 15, 2021

Was rear ended and decided to have the driver's insurance go through McCollum rather than someone in their network, and I am so happy with this choice. They made it as easy as possible (can't say the same for USAA) to get scheduled, as well as drop off my car and pick up my rental in the same trip. Fantastic people. The girls up front are great. I felt like I was kept in the loop consistently regarding my car's status. The impacted area looks better than new. They do a great job and cleaning the vehicle inside and out and clearly take great pride. I cannot suggest McCollums enough. Thank you guys!

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Questions & Answers

What OEM Certifications does McCollum Auto Body Foster have?

Classic Collision Foster | Aug 18, 2020
Classic Collision Foster | Aug 18, 2020

Honda, Acura, Nissan, Hyundai, MOPAR, Chrysler, Dodge, Fiat, Jeep, Kia, and Gold Class I-CAR.

Can I bring my car in after-hours?

Classic Collision Foster | Aug 18, 2020
Classic Collision Foster | Aug 18, 2020

Absolutely! McCollum works hard to make it easy for you. Simply bring your car in after-hours and drop your keys in the dropbox. We’ll contact you the next business day and go over your specific needs.

What auto body services do you offer at McCollum Auto Body Foster?

Classic Collision Foster | Aug 18, 2020
Classic Collision Foster | Aug 18, 2020

Everything from full-service auto body and collision repair to laser alignments, frame-measuring and repair, and fleet services.

What is your Detail for Life program all about?

Classic Collision Foster | Aug 18, 2020
Classic Collision Foster | Aug 18, 2020

With our Detail for Life program, we’ll clean your vehicle inside and out (a wash plus a deep vacuum job) four times a year for as long as you own your car and repair estimate equals or is over $2500.

Can you set me up with a loaner or rental while my car is being repaired?

Classic Collision Foster | Aug 18, 2020
Classic Collision Foster | Aug 18, 2020

Yes! For customers with rental coverage on their insurance policies, we handle the paperwork and will have a rental ready when you arrive. No rental coverage on your insurance? No problem. We also provide complimentary loaner vehicles to our customers.

What if my car is too damaged to drive to the shop?

Classic Collision Foster | Aug 18, 2020
Classic Collision Foster | Aug 18, 2020

No problem. We partner with a professional and super reliable towing service. If your vehicle is damaged and unfit to drive, we can arrange to have it towed to the shop.

Do you provide free loaner cars while my car is being repaired?

Mike Hall | Aug 19, 2019
Donald Mccollum | Aug 19, 2019

Yes

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