Safelite AutoGlass

Category: Glass repair service

Address: 5119 NE 158th Ave, Portland, OR 97230, USA

Phone: +12074202761

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–5PM

Reviews

Niel Chase

Aug 6, 2022

Staff was nice. Wish that when you submit a claim through insurance for replacement glass that it would tell you the approximate time it will take. I have had my windshield replaced several times (I used to live in AZ) and it would take maybe an hour, this shop however, says it takes 2.5-3 hours.. but, I guess when you monopolize it is what it is. 4 stars cause the staff was nice and helped reschedule my appt so they will go to my wife's work.

Sean Yu

Jul 1, 2022

My family would like to thank Safelite Solutions in Portland, Oregon for a very Outstanding Customer Service & friendly staff frontliners: Ms. Shawna Y. & Mr. Diego M for assisting my Windshield of my Van. Wide variety of Inventory of their Windshield glasses, Amazing Professional Technicians in their Operation Area. I personally experience their quality of work applying their effectiveness & efficiency on getting the job done. Thank you Addy S. 🤝 More Power to you Safelite Solutions on us serving in the community.

Muon Quark

Apr 12, 2022

Inferior results. Typically expect approx.80% or more of the window crack to disappear after repair. The results of their service on a very small rock crack wasn't even close to normal results. 80% of the crack was still visible after service. Their guaranteed satisfaction is a farce. It doesn't exist. Avoid Safelite or at least this location or this franchise and any other location they own. Completely disappointed. I work hard for my money and it just felt like I received nothing. When I contacted them, they didn't care that their results were so poor. So sad. Take your car and your money elsewhere.

Justin Parker

Feb 14, 2022

I will start off by saying that everything went very well with getting my windshield replaced. From the scheduling the appointment online, to the customer service while there, everything was great. That is until a couple of days later I realized that there were multiple scratches on the paint of both front quarter panels. My truck sat in the same place for those couple of days, therefore, there is no other explanation as to where these would have come from. I'm not sure if I'll be able to buff these scratches out or not.

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Questions & Answers

Do you except Geico Insurance

Vann Sanders | Jan 18, 2022
A. F. | Jan 18, 2022

Safelite works with most major insurance providers including GEICO

Do you also do rubber gasket repair/reseal around an existing windshield?

Gorjean Armen | Aug 16, 2021
Chris LeFave | Aug 16, 2021

Call them and ask. They are very friendly and more than willing to answer any question

Do they reseal a windshield ?

Denise Borgman | Aug 16, 2021
Dan Haase | Aug 16, 2021

Yup

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Does anyone answer the phone?!?! Been hung up on twice now after being on hold forever!!! Is this a real business?!?!

Crystal W | Aug 16, 2021
Joseph Berentsen | Aug 16, 2021

🙂It is a real place. I had a passenger window replaced at their site. I know when I was there the receptionist was moving throughout the building passing along information to the techs. They do good work and were extremely helpful to me. I would keep trying back. Make sure you have the right number. 😊

Do they have a key drop so we can leave our vehicle before our appointment?

Missy Padilla Runyon | Aug 16, 2020
Warren Lord | Aug 16, 2020

No but someone is usually there by 7am or you could drop it off the day before and it will be pulled in overnight

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do I need an appointment for a rock chip windshield?

Peter Sellen | Aug 17, 2018
Lanell Hoover | Aug 17, 2018

Give them a call. If they can they will take you, otherwise give you next appt time.

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how much is a wind shield for a 2003 dodge status

Ellen Mistal | Aug 17, 2018
c w | Aug 17, 2018

Ask them

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