Culver's

Tim Greiner

The burger my mother received was not a regular Culver's burger. There was no crust on the patty. The French fries were oily, soggy, and mostly inedible. A strawberry shake purchased was also inedible, as the strawberry used was not ground fine enough, and plugged the straw. I ordered it last, and was driving home so the only option for eating the shake was a straw. Impossible. It was not a typical Culver's visit. There were about 15 crew members on. The younger ones were messing around like teenagers do, all in sight of the manager who was expediting orders.

G. G.

19 minute wait for a cold burger. I’ve eaten at a lot of Culver’s locations but have always had a good to great experience until I visited this location. I ordered a typical burger and value basket and 14 minutes later (based on the time on my receipt), it was brought to me in a tray. I stated that I wanted it to go. I was never asked if my order was to go or dine in when my order was taken and I forgot to mention it. The staff member took my food to the back counter and told another staff member that it needed to be bagged to go. That staff member ignored my meal and bagged other food. Finally, the original staff member who took my order took the tray out for a lap around the dining area before finally finding me waiting up front and asking if I actually wanted it to go. I stated I did and my meal was finally bagged and given to me 19 minutes after my order was placed. I did order during the dinner rush but even still, I find this service unacceptable, especially compared to the stellar service I can usually expect from Culver’s.

Michael Hammock

Excellent customer service ! I chatted with what I was guessing was a late teenaged boy and he was QUITE pleasant, engaging and helpful. Two thumbs up for that, which certainly stands out in what generally seems to be a somewhat apathetic workforce ( though not at Culver's).

Christopher Martinez

I always love the staff here. I was recently through the drive through early, and all my fries were completely burnt. I did not order them extra crispy, I tried calling and the phone rang for over ten minutes on separate occasions. To add to this I was missing items, all I wanted to do was get the fries and items, but no answer either time.