Latitude Apartment Homes and Casitas

Category: Apartment rental agency in Phoenix, Arizona

Address: 1944 W Thunderbird Rd, Phoenix, AZ 85023, USA

Phone: +16029021450

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–4PM

Reviews

Mindy Gilbertson

Apr 5, 2022

These so called "emergency" water shut offs are really ridiculous. I've been a leasing agent for 7 years at other properties, and I've never had to shut off water so many times. 2-3 times a month is horrible. I doubt they are all emergencies which means if water is being shut off, everyone needs a 48 hour notice. Start doing things legally, or you are going to end up in a whole lot of trouble by your tenants. Also, our apartment wasn't even cleaned before we moved in. It was disgusting. While moving in, I also had to clean the apartment at the same time. Dead roaches in drawers as well. Also, there are so many extra fees that we have to pay. This place is a joke. Never move here. Worst place!

CT Garcia

Mar 23, 2022

I've lived here for about a year now. The first leasing agent, Dominic, was very professional, very friendly, and overall i had a great experience. Unfortunately I can't say that service remained consistent with the other leasing agents in the office. Its very difficult to be taken seriously by Valerie with any complaints or concerns I've had the past year, including getting my car towed for being in a perfectly legal parking spot. I was given credit for the wrongful tow but it was a huge inconvenience. In addition, the dumpsters are always over filled with trash spilling out, the parcel room doesn't seem very secure either. The lockers look like someone took a crowbar to them. Overall, not the best apartment complex especially now that rent has gone up. I do have to say that once my concerns reaches management, they are prompt and courteous about resolving my issues.

Ashley Alderson

Mar 6, 2022

Please do not EVER move here!?!? Not worth how ridiculously expensive they are! With all the overage charges and fines, for things the staff is negligent about, rent is $200 more than it says on your lease agreement. Moved in with cockroaches living under my fridge. My ceiling leaks, cabinets fall off, screen door and closet doors falk off, and my patio sinks in, from previous water damage. Neighbors(that i share a wall with)have mold and moved out..... i have asked maintenance to fix all of, it for 2 months, and have made emergency requests about it. My heater has been broken, since I moved in, in November... they have not treated anything, other than my clogged shower. Staff is either overwhelmed or completely negligent....

MH Martinez

Feb 27, 2022

I have lived in this complex for five years, and since management changed, everything has been for the worse. I'm not a person who usually does reviews, but this is the fourth time since the end of the year that the delivery package zone has been vandalized. Multiple tenants have complained, and management doesn't seem to care. The office lady I spoke with made it clear that they have no intention of putting cameras on the site or locking it down, or paying for security at night like there was under the previous administration. No measures to prevent this from continuing to happen! I do not recommend Latitude Apartments to anyone looking for a safe place to live.

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Questions & Answers

DO NOT inquire nor move here.... roaches coming out my AC vent plus you will get towed even if you park in visitors with NO reimbursement.. I have been here for 2 yrs lease up in March 2019 I WILL NOT RENEW office staff is unprofessional.....

Ms Mika | May 20, 2019
Dylan Hall | May 21, 2019

Also moved out not too long ago. absolute terrible service from the front office. Even if you call it's horrible. I called to ask about a late fee that shouldn't have Been issued, Ebony then continued to place me on hold so she could "look into the matter". 45 minutes later I'm still on hold waiting so I have my partner call the office. The front desk said that i Should hang up because Ebony for sure will not pick up the phone again. That is absolute horrible service.

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Got towed less than 24 hours from moving in, landlords fault, no remburstment, many violations of privacy, do not rent!

Cream of Primordia | May 20, 2019
Colin Justian | May 21, 2019

Good luck.

Is it true there's scorpions in the apartment complex??

Lydia Munoz | Jun 23, 2020
James Anthony | Jun 24, 2020

It might depend on where your apartment is located. I'm on the East side, been here 2 years, and haven't seen any.

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Absolute worst complex!! I moved out a month ago, they refuse to give my deposit back after maintenance did walk thru and stated it was one of the cleanest units they had been in. They have issued TWO checks and say it’s “lost in mail”!

Marley Pemberton | May 20, 2019
Simone Flowers | May 21, 2019

I went thru that with my last apartment complex. So i know how you feel

Is it really that bad? Really looking forward to moving in...

Kyra Roberts | May 19, 2020
Jeremy Ehret | May 20, 2020

The people giving these positive reviews work for BH management be careful.

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How to break the lesse who has denise number

Sky Moore | May 19, 2020
Lorraine Desmarais | May 20, 2020

Google the corporate office for BH management I think they're in Ohio they have her number

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