Swish Swish

Anita Leung

You can get better hotpot elsewhere. 1. Super super tiny amount of noodles and meat 2. Took two separate tables, 5 people in one and 4 in the other and was automatically charged 18% even though we were separated 3. Service was SO slow. They need more workers, only one person was running around taking orders and our orders were forgotten multiple times 4. Overpriced: - All you can eat was 55 per person after tip and tax - A la carte was 30 per person after tip and tax

Ion Fone

Reasonably solid food for the price, but pretty disappointed in the service. Came in for all-you-can-eat (AYCE) nearly two hours before closing, yet after the initial order, had a heck of a time trying to get anything else to the table. Used the app, waited 20 minutes, then had to ask the waiter multiple times on its status. By the time we received our food, we were running close to closing. As you can imagine, there was no time for another serving. A few of us actually ended up getting food elsewhere afterwards, which is beyond frustrating for a planned sit-down like this. I will be willing to give it another shot in the future, and will edit my review accordingly. But until then, this is my two cents. Very disappointed, and hope owners do something to remedy this problem. EDIT: Still the same problem. Worse than last time, so dropping to one star. Can't even justify it with the pricepoint, unfortunately. Arrived an hour and a half before closing with only half the seats filled. Same problem, even with a smaller party and asking for more food on initial service. Received lamb when asking for something else. Pretty upset about that too, since it wasn't replaced until we finished. Time to go elsewhere.

Sam Wen

Food is good if it ever comes. Service is the worst I’ve ever experienced anywhere. Don’t be fooled by AYCE, nothing you order will arrive, so you will get fed up after waiting for an hour and a half and you will leave hungry. Just for reference, I came on a Wednesday and there were 5 tables (50% capacity) including us. See photo.

YY Zhang

Overall great experience. Service was really good - we went late and a waiter was really patient and explained to me different options they had and which one opened to what time. At about 8:40pm on a Saturday , the restaurant was still kind of full of people. We were able to grab seats at the bar, ordered our food. Food came fairly fast, the regular option was quite big portion. The stove was a bit confusing - you’ll have to turn it on and tap “adjust” to actually adjust the heat level. I thought I had it on high heat, but only realized it was not on after someone sitting beside me pointed it out.