EVEN Hotel Eugene, an IHG Hotel

Ryan Batterson

This is a great hotel in a good part of Eugene. This place was super clean and the staff were all very friendly and attentive. I have recently done a status match with IHG hotels from Marriott and Hilton hotels and am pleasantly surprised with the IHG brand overall. Even on a busy week, they were able to oblige my room preferences. Also, the restaurant / bar had great food and drink options. I will definitely stay here again in the future.

Tina Bettger

We reserved a ground floor, handicap room for my knee surgery over a month in advance, knowing I would need these amenities for my 3 day stay after surgery. You were tickled to take my $ right away, but did not provide the handicap room, a microwave (so we could eat) and a freezer bigger than a postage stamp for my ice packs I would need. (Which I was assured all would be available for my stay and not to worry). The only thing I asked for that WAS provided was 2 queen beds. I WOULD NOT recommend this hotel for Slocum related surgeries. Most the staff members were nice and tried to fix any problems. However the one grouchy older woman at the front desk, needs to be rehomed. She was rude, kept calling the room ( interrupting the nurses visit) to ask when we would be out-“check out is at noon ya know.” I not only made late check out arrangements when I made the reservation initially -but everyday during our stay I would call and remind them. Because I could not leave before the nurse and physical therapist released me and they could not arrive until noon Friday. My caretaker had to remind them that I had taken care of this already and the nice gal at the desk responded that she was sorry -“that employee doesn’t relay her messages very well.” Or EVER apparently…. VERY disappointed and will not stay here again. When I complained to the desk and sent a follow up email I was told they would look into it and I was given extra “points” for a system I don’t use 🤔

Verified Hotel Guest

Positive: Modern design. Easy parking and access. Spacious room. Cool window blinds. CLEAN window! Negative: Traffic noise (room 406). Bed was not very comfortable. Staff mildly engaging. Breakfast was not included.

Kasey Steendam

Staff was very friendly. Bed was nice. Medium softness. Pillows are nice. Gym was great. Paper thin walls though - very noisy - kids and people yelling and screaming til 1-2 am.