Ferguson Bath, Kitchen & Lighting Gallery

Philip Wang

Salesman was very accommodating and informative. We stopped by to physically look at fixtures which we purchased by phone from a Ferguson store in another town. We brought a list and showed it to the salesman. Desipte him realizing immediately that we had bought the items from a competitor, he still walked us through their store and showed us the items we had purchaed from their competitor. The he gave us directions to his competitors store. When we arrived at the competitor the sales lady actually refused to wait on us. My wife and I felt it was due to buying the fixtures in another towns store and not theirs. I asked her if she could pull up out order. She said no. Then I showed her our list. She said you can take a look for yourself since you have a list.

K N

Aidan Goins was the Ferguson Showroom rep who helped us with our bathroom planning and ordering. He provided information about all the items from plumbing fixtures to shower plans and more. He prepared the orders and followed-up on shipping. He was great to work with. He helped on all aspects of the process. Thanks Aidan for a great customer service experience.

Viral Shah

We went there with our interior designer. Marie was the salesperson. We spent two hours picking everything and then Marie never emailed us the list. We emailed, called and even our designer did too. Only after we complained to the manager, Marie emailed the items we had picked, but still no pricing after three months. It was a total waste of hours of time. You may be better off buying somewhere else where there is price transparency and more responsive salesperson.

ironorchid214

We visited Fergusons showroom to look at appliances and lighting for an upcoming kitchen renovation. We ended up buying our induction range here, and the sales staff was very friendly and knowledgeable. Nicole Nansel kept us updated on shipping information, especially as the Corona virus started locking down the state, and was very helpful in all aspects of the purchase. The delivery and installation team was courteous and professional and we had a very good experience. The prices were very competitive, and it is worth the drive to compare prices here with the box stores and other appliance stores. Very extensive displays to look at in the store as well.