Truck Gear 4X4

Yes, you can drop off your car the night before. We have a drop off box for your keys. We appreciate your business please give us a call at 360-692-8504 for an appointment or a quote.

I would check with Rears and Gears in Port Orchard.

Scott, I apologize that you had a poor experience when we worked on your air lines last April. We are aware that there some issues that had developed over the past year or two. We have made changes to the company and a portion of the staff in order to restore the reputation and integrity of this company. We have been a reputable, reliable & well established LINE-X franchise for over 21 years and adding the Truck Gear 4x4 store 2 - 1/2 years ago was intended to be an extension of that quality and customer service. How you, our customers, view us and the confidence they have in us and our workmanship is vital to the success of this company. I assure you, if you come back to give us another try, you will not be left feeling the way you did a year ago. Thank you, however, for speaking out about how you felt so that we could have this opportunity to communicate with you that we have made changes to resolve these issues. Unrelated to that, we are also under new ownership as of 4/1/19.

I will not extend further than to fairly allow a small window to the other details with regard to your vehicle. You were compensated within a reasonable request for the 2 minor & repairable scratches to your wheels. Your alignment needed to be done immediately after the 1" - 1-1/2" lift that was installed correctly and verified that it was installed correctly. Additionally, you were compensated, while not in the form of a cash payment as requested, rather as a courtesy to show good faith that we had valued your business, that we forgave the damage done to the company vehicle. Thank you for allowing me to elaborate.