Room & Board

Category: Furniture store in Portland, Oregon

Address: 380 NW 13th Ave, Portland, OR 97209, USA

Phone: +18552460972

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 10AM–6PM

Reviews

Virginia Mann

May 18, 2022

Great service. Always helpful and fair priced furniture store in Vaughan. I highly recommend them!

Lew Woods

Mar 21, 2021

What a great experience we had today! William who helped us was great! He was knowledgeable, helpful, kind and polite. He answered our questions without hesitation and walked us through the process as we made a decision! It was late in the day and although it was closing time, William was patient every step of the way, even staying late to complete the sale! Thanks to William and thanks to Room and Board for hiring such a great team member!!!

John

Dec 7, 2020

We have been visiting furniture stores looking for modern furniture to match the house we recently bought. We had difficulty finding anything that we liked but when we visited Room & Board we found exactly what we were looking for. We've bought new furniture for our master bedroom and our breakfast nook, and we're planning to buy furniture for our living room next.

Donald MacIntyre

Sep 13, 2018

Great people to work with. Always accommodating, patient, helpful and knowledgeable about their products with a good sense for color and design. Genuinely invested in their customers, Promptly returned communications. Superb website, easy to use and efficient. Vast ability to customize. This was our first exposure to R & B. We arrived in Portland from a cross-country move with something to sit & sleep on. We shopped numerous furniture stores in and around Portland. After numerous months we settled on R & B. We ended up purchasing a bedroom set, dining table, sofa, chairs, lighting & stools) here and could not have been more pleased. While we worked on our furniture needs & colors we were in & out of R & B so much it began to feel like home. 100% of the time the staff was welcoming, friendly, low key & never annoying or pesky. They let you look, play & investigate to your hearts content, but someone was always readily available if you had a question. We interfaced with Michael and Scott the most. R&B has just about everything (accessories) “in store” to complete “your look”. This was the bet & most pleasant shopping experience we have had in years. Thank you everyone, especially Michael and Scott who handled most of our requests, orders, tracked them & kept us informed & updated. R&B’s delivery personnel were well above average. They were exceedingly careful, accommodating, pleasant & efficient. Kudos to a well run, well organized shopping experience by a “team business in the U.S. who understands customers needs and wants, and delivers.

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Questions & Answers

Do you have job openings?

Tyler Peekenschneider | Apr 18, 2022
Room & Board | Jun 17, 2022

Yes, we are always looking for Design Associates for our stores and Delivery Associates to deliver our furniture.

Do you offer samples and swatches?

Tyler Peekenschneider | Apr 18, 2022
Room & Board | Apr 18, 2022

Yes, we offer free fabric and leather swatches and $25 material samples. Our $25 samples come with free shipping both ways, and once returned to us, the cost is refunded.

Do you give discounts to the trade?

Tyler Peekenschneider | Apr 18, 2022
Room & Board | Jun 17, 2022

Yes. A commercial discount program is available exclusively for businesses and design/build industry professionals who purchase through our Business Interiors team.

Who makes your furniture?

Tyler Peekenschneider | Apr 18, 2022
Room & Board | Apr 18, 2022

We design nearly all of our own products and then partner with small, family-owned companies around the U.S. to make our furniture and accessories. More than 90% of our products are manufactured in America using quality U.S. and imported materials. We believe this approach allows us to bring you the best craftsmanship and fastest delivery with the least environmental impact.

Do you offer free shipping?

Tyler Peekenschneider | Apr 18, 2022
Room & Board | Apr 18, 2022

Small accessories and select furniture items always ship free via UPS. Look for the free shipping icon when shopping online. Return UPS shipping is also free on these items. Our full-service delivery for furniture is $79 for unlimited items per trip, anywhere in the contiguous United States. Return delivery for furniture is also free.

Do you deliver?

Tyler Peekenschneider | Apr 18, 2022
Room & Board | Jun 17, 2022

For just $79 per trip, we deliver unlimited items anywhere in the contiguous United States. Our full-service delivery includes assembly, placement and packaging removal.

What's your return and exchange policy?

Tyler Peekenschneider | Apr 18, 2022
Room & Board | Jun 17, 2022

We want you to be happy with your purchase and understand it can take a few days to a few weeks to know if your new items will work for you. We encourage you to make a return or exchange in a timely manner because damaged, worn or altered items may be refused or result in an adjustment to your refund. We don't charge a fee for canceling items, even custom items or items made just for you. We don't charge a delivery fee for returns or exchanges within the 48 contiguous states. However, original delivery charges are not refundable.

Do your products ever go on sale?

Tyler Peekenschneider | Apr 18, 2022
Room & Board | Apr 18, 2022

We don't mark prices up only to mark them down and call it a "sale." We work directly with our manufacturing partners to bring you the best quality at the lowest possible price, every day. Discontinued items are offered in limited quantities at clearance prices.

Do you offer financing?

Tyler Peekenschneider | Apr 18, 2022
Room & Board | Apr 18, 2022

Yes, we offer financing through Affirm. For more information or to see if you qualify for financing, see more about Affirm.

Do I have to pay in full when I place my order?

Tyler Peekenschneider | Apr 18, 2022
Room & Board | Apr 18, 2022

We offer a partial payment option if your order is not ready for delivery. You may choose to pay 50% at checkout with the remainder due upon scheduling delivery. Partial payment does not apply to items shipped via UPS, tax or fees. If all items in your order are in stock and ready for delivery, full payment is collected during check out.

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