Hampton Inn & Suites Dallas - Central Expy North Park Area

Sarah S

The hotel was impressive, the room we stayed in even had a little kitchenette with a small sink separate from the bathroom. It was very clean, smelled nice and they left a can of Lysol spray in the room for us to disinfect with. Overall it was quiet and although we didn’t interact with any staff because of the digital key, the staff there was pleasant when we walked by the desk to come and go.

Clenzo Johnson Jr

I travel for business 10 months out of the year. I am a diamond member with Hilton and I’ve never had an issue before this stay. I checked in late after driving 12 hours, ate my dinner and went to sleep. When I woke there were bugs on my cup, which sits next to the bed and in which I drink from all night. When I went into the bathroom there was feces on the towel rack This was very unnerving! I took video and pictures of the feces, I showed them to the morning staff and ask for the manager to call me as I was starting another 12 hour drive. The manager never called so I had to call corporate and file a complaint. Corporate was wonderful. One of the general managers from the Hampton Inn called, let’s message informing me he has put 20,000 points on my account and they hoped that that would make me happy. There were bugs and fences, 20,000 points is not even equivalent to a one night stay at that hotel, needless to say I felt insulted. I returned their call and they never called me back. I do not recommend that particular Hampton Inn nor will I ever ever stay there again!

Meri Ferguson

The bed was comfortable and the hotel was very, very clean. They also serve a full breakfast, and the staff is nice. We did have really bad water pressure in the bathroom, and it seemed a little expensive for a two star hotel.

Trenton

Positive: Rooms recently remodeled and very clean and spacious. Prefect for close proximity to work at the hospital during the ice storm. Negative: Check your bill very carefully. There was 1 erroneous charge for mini store item. It was removed without any issues. Wifi is included no need to purchase premium the connection is the same.