Hampton Inn & Suites Dallas-Mesquite

Jermaine Layton

I was visiting to enjoy a banquet located in Ballroom A. The front desk hostess could have been more welcoming. She wasn't super rude, but she was very direct and unwelcoming. The ballroom where the event was located was stuffy and warm and needed the AC on. The hotel room my boss had reserved for me to change clothes in had a stuffy smell in it as well, but I can say that everything in the room seemed clean. I'm not sure how long their 2nd elevator has been out of service, but my hope is that it will swiftly get fixed due to long waits and the elevator stopping on each floor and the concern of social distancing (pandemic protocols). The servers that catered the food were friendly and accommodating which may have been the best of the experience. For the purpose of the event, we did enjoy ourselves, but realizing the experience as a consumer, this hosting hotel could improve more with the small things.

Vanessa Clemons

Accommodations are great, breakfast was very satisfactory and my son enjoyed the pool with friends. However, every staff we interacted with did not seem happy to be helping guests and requesting a late check out was almost denied due to housekeeping....but we were checking out on a Sunday and it didn't appear that they had an influx of check ins happening while we had to sit in the lobby for the next 5 hours. We stayed here because our event was hosted at the adjoining convention center but not the best place to stay if you are passing through or would like a friendly staff.

Matthew Bell

It's a solid hotel. Very clean and the free breakfast is a great choice to get a quick bit to eat before starting the day and it's attached to the convention center so location is great. Only note is that they don't do any housekeeping unless you've stayed for at least 4 days and request it. Small gripe that its not posted anywhere until you call.

Brenda Ceballos

When arriving into our room, I was welcomed by a couple of roaches in the bathroom. One was dead on it back. Not sure how long that little guy was there for. My husband let the front desk know about this encounter and upgraded us to a suite on the same floor. Everything was good until the morning when my husband decided to shower and found another bug.