Domino's Pizza

Category: Pizza delivery in Indianapolis, Indiana

Address: 501 E 38th St, Indianapolis, IN 46205, USA

Phone: +13179243030

Opening hours

Sunday: 10:30AM–12AM

Monday: 10:30AM–12AM

Tuesday: 10:30AM–12AM

Wednesday: 10:30AM–12AM

Thursday: 10:30AM–12AM

Friday: 10:30AM–1AM

Saturday: 10:30AM–1AM

Reviews

cassandra anderson

Jun 18, 2022

If I could rate them zero I would! Their customer service is HORRIBLE! My client ordered a pizza and they gave him the wrong order. When he called the store to inform them they stated he would have to wait 20 minutes for a remake. I called the store on his behalf to ask if it could be expedited since he had small children who had already waited 30 minutes and was hungry. The manager was rude and hung up on me. Tried calling back and they wouldn’t answer. When I went to pick up the pizza I asked to speak to the manager and he refused to come to the window and told the guy working to close the window in my face. I stated he was rude and they both said they didn’t care. Very unprofessional and rude! I will never order from them again. It’s sad they don’t value their customers.

Jeremy Jackson

Jun 17, 2022

I'm leaving a No Star review so disregard the star. I was at the pick up window, and I was told to place the order online. I did so, but then my order was instantly canceled. The clerk was trying to say that it took twenty minutes to place the order, but it was only 10. My money was taken, but my funds were not instantly reversed. I would not recommend going here. Buying a piece of from a grocery store is a much better option.

Redd Foxx

Mar 31, 2022

Been waiting an hr and a half for my pizza that I ordered on line to be baked. I called to ask got hung up on. Came up here they got standing outside. Still ain't made my food. I ask for a refund the manager asked me if I paid cash or card. I ordered on line how I pay cash. Then was told if I want pizza faster to find them some delivery drivers

Mike Knerr

Mar 7, 2022

I really, really have to give props to help everyone see a broader perspective of this location. This is one of the VERY few restaurants in a neighborhood which also no longer has any grocery stores. This is in a location where many people tend to try to lie to get free food on a daily basis. This has led to the delivery option from this store, even when offered, to just not be as viable as other neighborhoods or locations. However, carryout service, which is my preferred choice here, is always quick, the orders are correct and prepared properly, and I order from here at least twice a week on average. I would hate, hate, hate to lose this restaurant as they do a good job despite the various difficulties with the area, and it is one of very few options in a food desert

Thanks! Your review is awaiting moderation.

Questions & Answers

How do I file a claim about the food I receive on Monday Sept 30 2019. The Pizza was cold and I ask for extra banana pepper on it and they were not on the pizza.

Thea Loy | May 14, 2020
Terri Nash | May 15, 2020

I would've called and ask to speak to the Manager. Depends on which Manager is there though. They are suppose to fix it and give you a free one. That's what their new commercial says...!

Read More

What are the Covid safety practices like here?

People are asking | Feb 13, 2021
Amy Coats | Feb 14, 2021

They might bring it to your car.

How do I file a complaint against the unprofessional worker who answered the phone?... I can't even breach the manager!.... I order from here consistently.... But I don't think I ever will again!

Nikki Johnson | Jul 18, 2020
kaleigh the queen bee | Jul 19, 2020

Better business bureau will most definitely help as well as corporate it's still a franchise

Why are there random photos on their site.

wayne carter | May 14, 2020
Beverly Beauford | May 15, 2020

I have had the worst experience with this dominoes twice I had to complain about a dry cold pizza first they and mgr put off my 43 yr old granddaughter said they would send a $15 coupon after 3 wks nothing when called back they said could find my name but much later when I called was told they could and would put 15 back on 3 days later called and ordered that was the worst pizza I have ever gotten it was as if it was taken out of the trash can cheese when warmed was still dry sauce was extra salty I won't go on I have been here close by for 44 yrs I am calling them and also the board of health!

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places