Hana Matsuri Sushi

Brittany

Ordered sushi using a GroupOn on a beautiful 80+ degree day and requested to sit outside and I believe the owner greeted me up front and was extremely rude, no customer service. I’ve never been to a restaurant where you can’t sit outside unless it’s upscale or luxury: it wasn’t busy it was barely 4:45 pm on a Monday with a light guest list. When my food was ready instead of handing it to me she just placed it on a chair 😒 I’m Definitely taking my business elsewhere and customers can sense good/negative energy. Disappointing - the server was super kind though so shoutout to her for asking if I was helped. She should be the one to greet customers because she was kind.

Becca Switzer

Food: 5 stars. Service: 1. The sushi here was amazing, but it took an hour to get it. The three of us sat down at 5:30 and ordered 6 rolls and didn’t get anything until 6:40! No one seemed to be very concerned either - didn’t stop by to apologize for the wait or assure us it was on its way. We almost got up and left. When it arrived it was delicious but the staff really made the experience a bummer.

Rick D

First time eating inside. Nicely appointed. The staff were proper in their duties. The Hana has their own creations which are described on the back of the order sheet along with all the usual rolls and you get a full size pencil. 😄 What was the most interesting aspect was the choice of background music, Spanish music! I was there on a Groupon which comes in handy. The only way to get into the parking lot is by going North on Union. There are two sets of retail stores with Hana being in the second set, see pics.

Steph R

Very fast service, vey nice staff, Brad menu options, very fresh fish and overall a delightful time. Fantastic sushi and dining experience in west Lakewood- would highly recommend!