Seregin's Fine Timepieces

ROBERT DODDS

I had recently found myself interested in high quality watch wear, but had not yet established a relationship with a reliable jeweler. A friend of mine suggested I visit Seregin's Fine Timepieces. Here is where I met Paul, who helped me with a few watch options that I had researched prior to my visit. Being new to the world of fine watches, Paul was accommodating and professional. He made me feel comfortable while I took my time viewing the vast collection, while answering any questions that arose. There was no pressure to purchase, so I decided to shop around at other stores. A week later I decided to make my purchase at Seregin’s, where I was warmly welcomed back. Paul provided an excellent price and educated me on proper care of my piece. I was so enthused by his help that I actually bought two watches. Although both quality and price surpassed my greatest expectations, the real reason I will be returning to Seregin’s Fine Timepieces is the excellent customer service.

Shannon Waller

If I could give them 10 stars, I would. The kindest, most professional and fair jewelers I have encountered yet in the Bay area. I took an old Omega solid gold watch to many places to get an estimate and they gave me the best price but also broke it down and educated me on the art. Both Peter and Paul were lovely, as well as Paul's wife.

Stefan Halata

Been buying and servicing my watches here for years. All 3 of my purchases were priced fairly and in great condition. He services watches for far less than sending them to the factory. Honest and fair people! Go see Paul and his team.

Thomas Chock

Paul Seregin is extremely charming. In 2017 and 2018 I purchased 7 watches with the understanding that they were all of investment quality. The total spent was over $25,000. When I ran into financial difficulty at the end of 2018, I explained that I needed the cash to pay debts because my CEO had stolen my company's funds and was two months behind on my rent. He told me that there would be a restocking fee of 25% in addition to his refusal to return the 8.5% sales tax. This is despite the fact that he had given me written appraisals that were 25%-40% above what I had paid. He finally took back a $6,000 Rolex which he said was one with a special dial face that he had only seen once or twice in the decades he has been in business. I have a written appraisal of this watch from Paul for $10,000. After the restocking charge of 25%, he only give me back $4,500 which did not include any of the sales tax because he was buying back the watch and it was considered a separate transaction. I trusted him to give me advice in my purchases and that he would be honest and fair. I made the mistake of investing in watches that were supposed to increase in value and yet in less than one year, I lost over 34% of my investment. He was also aware that I could be homeless in a few months. Paul is a businessman who is only concerned about his bottom line. Don't believe the exaggerated appraisal that he will give you when you purchase your watch. It isn't worth the paper it is written upon. Go in with your eyes wide open and do your homework. His only interest is making a sale.