Chili's Grill & Bar

Esoteric Quality

Me and a friend ate at this location tonight, and everything from the food to the service was atrocious. The waitress claimed to forget getting me specific items, specifically refills of Coke and barbecue sauce. Then, the quality of the food was awful. The barbecue brisket burger sandwich had no barbecue sauce on it, the fries were greasy. The broccoli wasn't fresh, plus my friend was given corn on the cob, which she didn't ask for, plus the server forgot my friend's loaded mashed potatoes. The server was willing to give my friend a $6 discount for the error, but she was unwilling to correct the error with the barbecue brisket sandwich. I then requested to speak to the manager. Finally, the manager and my friend, and I agreed to a resolution, and I had the chicken strips as a replacement for the barbecue brisket. Then, while I was eating, the women behind me were so loud that it was ridiculous! When I finally got the chicken strips, they were greasy. The management claimed staffing issues, but that's no reason for atrocious food and service!

Brenda Meehan

Bad service and food. Food was cold. The waitress kept bringing us things that we didn't order. The couple next to us ordered Fajitas and the did not come out sizzling. They sent their good back because it was cold.. The manager come over and talked to them but offered them no incentives. We will not be returning to this Chilies on 1st and Wadsworth.

Nathaniel Illig

Delicious food, even compared to other locations for the same restaurant! Our waitress was extremely helpful, without hovering, somehow she always knew and was there any time we needed something. Really friendly people, relaxed atmosphere, and great beer to pair with your burger. Their tap list had all the good stuff!

Jennifer Holman

Dirty, dumpy, and kinda gross. Brought my aunt here after picking her up from airport. Wait staff was nice! Food was icky. Bathrooms were dirty. Table was sticky. Trash all over the floor and floor was sticky. Manager clearly doesn't feel a deep clean or a professional to deep clean the floor is necessary. Bad decision. We ordered queso dip. Don't do it! It's mostly taco seasoning. Didn't even taste cheese. Guacamole was tasty. No longer offer a baked potatoes with a steak. Only option is pre made mashed potatoes. Go to a different restaurant.