United States Postal Service

Forty-fives and Dragonflies

WARNING!! THIS LOCATION AND THE SUNSET LOCATION IS NOW LOCKING THE DOORS AT 7:45-6AM EVERY DAY NOW! THIS MEANS THAT YOU CAN NO LONGER ACCESS THE POSTAL BOXES OR MAIL ITEMS USING THE SELF SERVICE OPTION! THEY HAVE MADE ZERO MENTION OF THIS ON THEIR WEBSITE OR ANYWHERE I CAN FIND! HORRIBLE FOR PEOPLE THAT WORK OUTSIDE NORMAL BUSINESS HOURS!

Autumn Palmer

Every time I come here a clerk behind the counter tries to tell me I’ve done something wrong or “don’t have everything completed” before even letting me pull up emails to give them barcodes to scan for returns. When In reality I’ve done everything correct & they end up being in the wrong. It would do them some good to allow the people in front of them to talk before they jump to tell people they are wrong.

Justin Leach

I know roughly when the mail usually gets here so I waited by my door. They were delivering meds that require a signature. They did not knock, ring the door bell or even open my screen door (I can hear that as I was sitting right next to the door). Went in to pick it up and they proceed to tell me they don't have to knock or ring the doorbell. I, nor anyone, are going to sit on the porch once a month and wait for medication to maybe show up. At least knock and wait for a second. I was ready and they wouldnt have had to wait at all if they did their job.

Brittany Benton

Surprisingly was able to get a hold of someone and was assisted successfully in locating my package. Considering the state of USPS alongside COVID, I'm grateful and more patient with the very apparent grumpiness of the employees. I appreciate that whoever answered at least tried. I definitely don't appreciate the woman who I encountered at the counter. Her alone would have given this a one star. The job is awful and customer service is miserable, but the blatant rudeness is a choice on her part as a person. There is also what seems to be a lot of miscommunication and confusion. I was told my package didn't include the apartment number, yet it was visible beneath it being scratched out...? The man on the phone seemed to understand and was able to explain why my package was being held, but the woman didn't appear on the same page. Overall, better than my already low expectations mostly not due to the employees but USPS as a whole. The hassle and unpleasant in person interaction leads me to avoid sending or receiving mail through them at all costs.