O'Reilly Auto Parts

joe justice

All the parts you could ever want. Counter help very helpful, and knowledgeable . nice clean and so was bathroom.

mega1miner1 (SkeetYeet9000)

Email system for online parts is hit or miss sometimes but that's probably not the stores fault. The staff are friendly and almost always know what you need even if you don't. They are very able to order parts of most brands and qualities. The price range of parts is very good and the service and returnability of items is always reasonable. However sometimes it's hard for even the employees to find items on the shelves.

Angela Woody

These guys are always helpful and knowledgeable. They know their car stuff and there’s no hassle returning things that are no longer needed! Steve is my husband’s favorite employee!

Michael Landry

Bought an alternator for my wife's van. I had Muffler Brothers install the next day ($216.17 Labor and tax) and everything checked out. My wife drove it from there to my son's school 5 miles and the van wouldn't start after turning off. I got it to Walmart and had old battery replaced. New alternator was not charging the battery (used my tester), had Advance Auto test and then back to O:Reilly's to test and both showed the new alternator was bad. Got a new one and had that installed and paid again. Put in a claim for my labor costs and still haven't had it resolved two months going now. Now the 2nd alternator sounds like the bearing is going out. Very poor quality and unreliable parts, so will try to get the OEM version even though it cost more (~$30 but a much better part and worth the cost). I am not going to try a third time with this source. I will have to install one for the third time or pay someone again. I will avoid getting parts from them in the future if this is how I am treated and their parts hold up. I will post later if there are updates. ***Update: I put in a labor claim in November and just got a check for $375 today (2/13/19) from O'Reilly's to pay for my labor costs and all. Third try: On 2/6/19 had a Denso (OEM) remanufactured alternator (reman in USA) installed by Oak Grove Import Auto in Dayton. Alternator cost thru World Pack $175+$35 core charge, total cost with labor $338.63. O'Reily's sold me the Ultima alternator ($143.99) remaned in Mexico, part #R110763B, which is not up to OEM standards. It is missing a plate on the back that was on the original, etc. Returned the second one that was making a bad noise like a bearing going out. Steve the manager said that an internal fin was bent or something when it was installed (Muffler Brothers), but it didn't make this noise for a month. I believe their part source is poorly remanufacturing these alternators in Mexico, and it is worth the extra $31 to get the OEM Reman one and not pay 3 times for labor when it only should be one. Bottom Line: Be sure to go back and complain and put in a labor claim if their parts fail soon after installation. Also pay extra for the better quality parts the first time and save on added labor costs. They didn't offer the OEM sourced part, but Advance Auto who owns World Pack does.