Howard Johnson by Wyndham Virginia Beach At The Beach

Briana Adkins

if i could rate 0 stars i would. only thing pleasant i could say was that the lady at the front desk gave me a refund. they say NO early check in so i went around the town for a bit n checked in at 5:30 my first room was on the first floor which was great because i don’t have to carry all of my stuff upstairs. open the door to towels and sheets on the floor and neither bed made with pillows sitting in the chairs. i went up n said can i get a new room n explained details i get a new room right next door so i get to this room and everything appears fine until i pull back the sheets to find sheets covered in pee stains and blood n what looks like food stains. i go and ask for new sheets and wait about 15 minutes only to walk back to the front desk and see the employees eating pizza and sitting there. so i ask can i get new sheets or a full refund and they have the nerve to say are you checking out? are you going to give me a refund? i finally get my refund and left. don’t even bother wasting your money. regardless of how cheap who wants to sleep in dirty sheets with bodily fluid!

John Maher

[The funniest thing about all this is there will be a response to this review that won't address a thing I'm about to talk about.] Here's a few things that won't necessarily bring me back, but are just good general tips if you're planning on running a hotel/motel in general. 1) Blankets. Blankets would be awesome. Obviously, you're in a beach area, so no, no one is necessarily going to be freezing to death without blankets, but in most hotels I've stayed in, the beds had more than just a sheet on them. Prisoners get blankets in most prisons so you're not being held to a high standard here. 2) Housekeeping. This would also be a great additional service that could be provided, but it looks like you only "clean" the rooms when they turn over. Of course, when any staff was asked about if our room would be cleaned (and we were there 5 days), we were told "The rooms are cleaned daily." No. No, they aren't. So, the same cigarette burned sheets on top of your horribly stained mattresses just stayed that way for the duration of our stay. Also, again, this is a beach city, so someone coming and sweeping the rooms that get covered in sand would be just an absolute delight if it was provided. 3) Responding to any sort of need. Do guests really have to go to the front desk whenever anything runs out? I mean, if you provided housekeeping, you could replenish towels, toilet paper, coffee supplies, etc. The amount of times I needed to basically go get my own things that are supposed to be provided...I lost count. You might not know what provide means, though, so I assume you're just using that word because other hotels use it. 4) A small positive. The pool looks nice. Why I would want to bake in it in the middle of a blacktop parking lot, I have zero idea, but staff will legitimately wander into your room if you leave the door open to remind you there is a pool...so you get like some neat unsolicited activities managing. That's provided, I guess. 5) Here's a cool suggestion. If your entire building is under construction, give guests a hads-up. Let them know they'll never access an ice machine for the entirety of their stay. Let them know workers may show up at 8AM and have loud conversations right in front of your room. Let power tool enthusiasts know they'll have free access to those noises all day. 6) Now, I give myself credit. I got your TV to work. But I have a Masters degree. I'm thinking most people are just staring at the "NO SIGNAL" massage creep across their screen and feeling bad about themselves. Maybe have someone program the TVs so it starts on the input where your cable box is? Just a free suggestion. 7) Also, it was awesome have the cable box and refrigerator plugged into one outlet, but you also stacking the microwave and coffee maker over there as well, so you have to play Sophie's Choice whenever you want to prepare any sort of food or drinks, unless you want to carry appliances across the room to use them. That was a cool interactive experience. 8) Charging an early check-in fee to access all this disappointment a few hours earlier was also just...*chef's kiss* Such a nice touch. 9) I did see a roach. I killed it for you. There are probably more there somewhere. 10) If you paint a wall, maybe put up a "Wet Paint" sign. That's a common courtesy we do here when we're not total sociopaths who like to ruin other people's things. I could go on, but that's 10. Please insert boilerplate response below.

Gabrielle Ryan

This room was not advertised anything like it was… a few things that gave it “character”, the tv wouldn’t work, there were no towels, no blankets, no shower curtain, the bathtub didn’t hold water, the fire alarm was out and beeping every 10 minutes. I’d suggest wearing socks at all times. Oh and they’re currently under construction. They made sure to say good morning with a hammer and drill going into our window at 8 am. Not worth the $5 “resort” fee.

Joan Bennett

Room #306 So my boyfriend wanted to take me on vacation for Christmas and i chose this hotel. I knew being rated 2 stars not to expect much. But i do have some comments to improve your hotel. First take off the “Free Breakfast” on your reservations since that definitely wasn’t provided. Next, make sure the shower doesn’t leak in the room. Every time we showered the shower would spray the wall and cause the floor to flood. Lastly, make sure everything is clean and sanitized when you rent a room out. I was grossed out by finding 2 empty alcohol bottles behind one of the beds, the dirty hand towels that where hung up in the bathroom and the dirt found on one of the beds along with someones trash left behind under the hotel phone. If these issues get fixed I’d be glad to come back in the summer. The lady, Amber, who checked us in Thursday night 12/23/20 was super nice and polite, however the lady the next morning when i asked about breakfast as advertised on our reservation was snippy at me. Thank you for taking my review in account and hopefully making for a better stay for everyone in the future.