Red Roof PLUS+ West Springfield

Sweet Baby James

Would not return. First, my room smelled awful (I guess like urine). Very bad odor coming from the A/C unit. Then in the morning they had no coffee in the lobby — nothing. Not really acceptable. :(

Daniel Longhurst

The good: AC works great, bed is very comfortable, great shower pressure, convenient location, friendly staff, ample electrical outlets near the beds making for easy charging. The bad: could use some updating, paint, a furniture refresh. To me, this didn’t detract from my stay. No coffee maker in room though. We had the base-level room which is small. This place is not the ritz but you’re also not paying for the ritz. Looking for a comfortable and good night sleep? This place is great for that.

Yvonne Cintron

Room was nice and clean bathroom could have some more cleaning but overall very comfortable to sleep. The gentleman who check us in was so wonderful, considering he was so under staff (hence why bathroom wasn't to par) but he handled himself well. Just wished they had more days available and better pricing. My grandmother is dying which is why I came to Massachusetts. Had to inconvenience family due to no availability in this motel.

Big T

Cob webs. Carpet Beatles in drawers. Un vacuumed rug. Nonworking phone. No coffee machine. Broken dresser drawer. Literally on the floor. Great shower though.You get what you pay for. It's ok if your looking for a place to crash for the night. Though, they really need to train the cleaners on proper cleaning protocol and procedures. Dusty in some spots. Like the just tidy up and change sheets.