Quality Inn West Springfield

dan cohen

Everyone staff member I interacted with was happy, polite, and extremely helpful! The room was clean and well made. The room was modern and looked great. The bed was extremely comfortable and the shower was great! I didn't see anyone in ankle bracelets like the other reviews said so if there was any type of halfway house you would never know it. I didn't use the pool, but it looked nice. It's conveniently placed near the highway and tons of stores just down the road. I would definitely stay again if I go back to the area!

Alicia CARTWRIGHT

TV in the room was 480i. Drawer in the desk was dirty. Very noisy 'neighbors' =a bunch of teenagers. They even tried opening the adjacent door into our room. There's a halfway house on the lobby floor. Will not be back to this location. More guests in the hallway singing loudly. The AC unit is right to the bed so it blows right onto the person sleeping in that side of bed. No dresser to put clothes away. Just a big hutch to hang clothes up on. The breakfast was good though. No fan in the bathroom to keep humidity out when showering.

Wayne Williams

Very comfortable bed. Room and bathroom were clean. Friendly staff. Excellent breakfast with eggs, hash browns and sausage along with muffins, bread fir toast, bagels, cereal andake your own Waffles (the morning we were here the batter was cinnamon flavor...yum!). Only issue we found was with the lights over the bed. Light switches didn't work. Previous customer must have unscrewed the bulbs to run them off so we had to screw them in to turn them on and then unscrew them to turn them off. Highly recommend this hotel.

Orlando Silveira

Rooms were very clean, but the hotel was overall a little old. Could use updates. Excellent breakfast included. Would definitely use again when in the area.