Bob’s Discount Furniture and Mattress Store

Category: Furniture store in West Springfield, Massachusetts

Address: 135 Memorial Ave, West Springfield, MA 01089, USA

Phone: +14137324200

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Gary Rescigno

Jul 4, 2022

Be careful. The furniture is great. But salesman are slick. I bought a sectional and matching chair. The price for both before tax was 1399. After getting to register it rang up over 2100. I asked to look at invoice. The salesman checked the boxes goof proof which added the extra amount. When I asked him about it he said " oh you didn't check those boxes". He knew damn well, I didn't, I never touched his hand held computer. It's a shame when you have people trying to squeeze every bit of money out of you

Linda Woods

Jul 2, 2022

I am very happy with my latest purchase of a counter high dinette set and a beautiful onyx living room set. Any questions that I had concerning my furniture, the delivery, or anything, they were addressed by the wonderful associates that worked there. I really appreciate their professionalism, yet with a sweet bit of humor....made my day.....Thank you all.

Serena Smith

Jun 10, 2022

Very clean detailed store. Customer service was out of this world. At first it took a bit to get customer service representative but when we went upstairs we had a gentleman named Aaron that was so detail oriented it felt like he was shopping alongside of us. He was very kind and compassionate and knew exactly what we were looking for without being the pushy salesman. Overall our experience was exceptional!!!

mytzi colon

Jun 2, 2022

I was surprised How easy and seamless everything was. I made the order online, waited about a month for my bed but that wasn’t too bad. I was updated about my delivery and the guys came on time I got the white glove service so they put the bed together for me. They came in explained everything to me got busy making the bed and Had me inspect the bed and they cleaned up after themselves and they left. Everything was done in less than an hour. The delivery guys were very nice and efficient. And I love my bed!

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Questions & Answers

Do you deliver with in store purchase

Cynthia Langlois | May 27, 2018
rick fournier | May 28, 2018

Yes they do but not outlet purchases.

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Do you carry full size box spring and mantras? Do you dieliver in Springfield

Eletha Campbell | May 27, 2019
Megga Shaki | May 28, 2019

Yes they do deliveries

Do you take away the old furniture?

Lisa Strong | May 27, 2019
Hector Santos-Aponte | May 28, 2019

No

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do you deliver to pittsfield ma

Paula Marinaro | May 27, 2018
paul cuoco | May 28, 2018

Call manager to find out if they have delivered service for Pittsfield

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Do they sale refrigerator

June Marie | May 19, 2021
Mario Cruz (popo face) | May 20, 2021

No they don't have refrigerators

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I'm going to purchase a couch and recliner do you deliver And is there as charge I live in Northampton Thomas Kennedy I had a fire respond quickly please

thomas kennedy | May 26, 2020
Barbara Belisle | May 27, 2020

They deliver if your buying new

Do you have scooters available for people who are handicapped

Barbara Wallace | May 26, 2020
Angie Febles | May 27, 2020

No

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