Red Lobster

Category: Seafood restaurant in Rochester, New York

Address: 1515 W Ridge Rd, Rochester, NY 14615, USA

Phone: +15856638360

Opening hours

Sunday: 11AM–10PM

Monday: 11AM–10PM

Tuesday: 11AM–10PM

Wednesday: 11AM–10PM

Thursday: 11AM–10PM

Friday: 11AM–11PM

Saturday: 11AM–11PM

Reviews

Terrance Ray Trybus

May 30, 2022

The wait to be seated was only about ten minutes which is really good for dinner time. All guest on the waiting list were asked to stay in their vehicles until contacted. The service was initially a little slow, but it's understandable with the staffing and limited menus. Food was great like always and other than the high priced Moscato, everything was great. Theresa our Bartender / Server was on point.

Rick Viele

May 8, 2022

Our waiter Brian, was very courteous, and attentive to our needs. We hadn't been there in a while, because a few previous visits were not enjoyable, and left a bad taste in our mouths. This visit. It seems like the restaurant has stepped up on their game. The service was great. The food looked appetizing, and tasted every bit, as good as it looked. Great visit.

Jennifer Lavancha

Apr 23, 2022

Tonight's experience was less than pleasing. I went to have a nice dinner with my 2 daughters. Our waiter kept disappearing, we wanted more salad dressing and no where to be seen. Then another waitress brought our food probably because it had been up for awhile. The scampi was cold again waiter was missing actually asked another waitress to ask him to come to our table. Now they weren't busy. Maybe 2 to 3 tables each server and maybe 13 tables in total. I have been a waitress so I'm usually over understanding but tonight was past my tolerance.

Virginia Eleanor McIntyre

Feb 27, 2022

My mother and I have been regular customers at your Greece location for YEARS and we were very upset to learn that your corporate policy is now to FORCE customers to pay at the table tablet computers. These tablets may be convenient for some customers but I’ve had several bad experiences with the machines freezing up during payment resulting in funds being held against accounts while the double charge is processed and therefore I prefer NOT to use them- when I requested to be able to pay my server the manager RACHEL interrogated me as to why the machines make me uncomfortable and pressured me to use them due to your corporate policy. This ruined an otherwise lovely (and very expensive) lunch. While I understand the convenience of such tablets another payment option should ALWAYS be available and any changes to your payment system should be stated BEFORE the order is placed. Also a “self checkout” is more appropriate for a fast food chain NOT a RESTAURANT with 25-40$ plates. Every customer should have access to a paper copy of a receipt for their purchase and no customer should be FORCED to give an email or any other personal information to receive a receipt of purchase in a physical restaurant. After years of enjoying your restaurant I’m very sorry to say that we will NOT be coming back due to this new policy. I’ll also be sending an email to your corporate address to reiterate everything I’ve said here. No one should spend the money we spent today to leave a restaurant frustrated and upset. Very disappointed

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Questions & Answers

Me and my wife anniversary is Friday.what do your restaurant do that’s special.

Solomon Hall | May 11, 2020
Julissa Duran | May 12, 2020

IT's not my restaurant, I also went with my husband.. it's good it's family the deal is excellent

Place was filthy and we did not get utensils with our take out shrimp was rubbery....will not go back

Delilah Castillo | May 12, 2018
La Shonda Lynn | May 13, 2018

The wait was long but the food was and drinks are great

Read More

Does this location have curbside pickup?

Red Lobster (Owner) | Dec 12, 2020
Red Lobster (Owner) | Dec 13, 2020

You may pay ahead and select curbside pickup when you place your order. Then drive up to one of the designated curbside pickup parking spots at the restaurant where you placed the order, and call the phone number indicated on the sign at the parking space to let the restaurant know you have arrived. A Red Lobster employee will bring your order hot and fresh to your car.

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