Address: 730 Concourse Cir, Middle River, MD 21220, USA
Phone: +14103446440
Sunday: 6AM–7PM
Monday: 5AM–8PM
Tuesday: 5AM–8PM
Wednesday: 5AM–8PM
Thursday: 5AM–8PM
Friday: 5AM–8PM
Saturday: 5AM–8PM
Kenya S. Stewart
I've come here for the last 8 months attempting to buy a chocolate donut and they are always out....each and every time. No kidding. Their location gives them a great opportunity but they are blowing it big time. I won't be back.
Dorien Brown
My wife works in the area where this Dunkin is located. She encountered discrimination at the this location. She was told when she went into the store that they were short staffed and orders need to be made on the app which was not working. After attempting to do so she was told that she would have to use the drive through. While she was still in the location another customer came and was asked to use the app when the other customer said the same thing about the app not working she simply took her order without question. So I can’t understand why my wife was not given the same service as she did the same thing this other customer did. We will be submitting a formal complaint against this location.
Endia Oliver
I would like to reverse review to raise awareness to ignorance at this location. I usually stop at Dunkin’ Donuts on my way to work at Breakthru Beverage distributors that is also down the road from this Dunkin’ Donuts location every morning. Yesterday on March 17 around 9:08 AM pay who’s going to Dunkin’ Donuts and decided to go inside instead of waiting in a long line. When I went inside I did read the sign that says that they are not serving and only doing mobile pick up inside. And then proceeded to open up my Dunkin’ Donuts app and to place an order however it did not give me the option it. The screen cap generating verifying that this location is unavailable for mobile orders, I tried several times to see if it was just my cell phone or lack of network connection from my cell phone. But it was saying the same thing and I asked a young lady behind the counter and had glasses on I believe she had maybe a dark green/dark black color like a hombre color hair. I asked her if she knew that the mobile app for this location was not working and there wasn’t an option to place an order in a cup redirecting me back to the same page. She said no she didn’t know that and I asked her what I wanted to place an order how can I do that if your mobile app is not working? Dunkin’ Donuts server and then told me I would need to wait in line in the drive-through if it’s not working so I understand that she was stressed due to the amount of orders they were receiving and it did look like they were short staffed but I just did not like her tone but I just started walking away from the counter when another woman that was not my skin tone verify the same thing that the mobile app is not working and she need to place an order, the server then asked her what do you need to order? I immediately turned around and asked you’re going to serve this lady that just came in and didn’t ask me that option if I needed to order or what I needed to order? I said it in a very calm way and the server began to tell me that I don’t need to be irate? Even the other customer beside me made a comment of she’s not being irate she’s asking you a question. I saw where this was going and I did not want to take the bait I told her that I am not doing any more service at this location and I will definitely let all of my colleagues know how I was treated. I have always supported Dunkin’ Donuts even when I lived in Boston I’ve never had a problem with their service and I was so disgusted by how I was treated and very disappointing how just on my way to work I can still be discriminated against.
Brittany Lough
This is the most convenient Dunkin’ for my drive to work. It’s the worst. Every single iced coffee I get tastes like water with a bomb of sugar. I’ve tried altering the amount of vanilla and cream down to 1 pump of some and none of stuff I usually get at any other Dunkin’. It never looks or tastes like coffee. I wish I could drink hot coffee in the summer. EDIT 9-29-2021: tried to give this a shot. Again. Tastes like sugared watery milk. 🙄🙄
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drive-thru is open and I would suggest using that. If you do go inside make sure you have your mask on and order behind plexiglass and of course there is no in-store sitting at this time.
Yes it does!
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