PetSmart

tamnysha roberson

Traveled an hour for hotel care to get there an our official paperwork was denied. Lead rep on duty stated because it was hand written it was a no go. Reached out to Springfield PA hotel which by the way is another 2 hour drive. The official paper work was accepted. I am very disappointed in the Bel Air petsmart, the lead couldn't even show me a disclosure to where as the paper work wasn't accepted, after all the gas use I had to revamp/replan my family vacation. Never will I step foot in Bel Air Petsmart.

Don Slechter

Pet Smart grooming is why I was there this last time. A bit of difficulty getting my pup groomed due to employees missing. Grooming and considerations were great.

Andrew Kassouf

Usually the staff are friendly and helpful. In this particular shopping experience it was hard to find any staff except the person at the cash register. The store is dark inside which was less than inviting.

Excevier Cardona

Went today to this store with one of my birds, not the first time I bring my birds or pets to this supposedly animal friendly stores… Jamie which I guess its the manager in a very ride and unprofessional way asked me to leave the store because the bird wasn't on a leash or a cage… then says that that was posted on the entrance, where she failed to show us where… please make yourself a favor if you truly care for your pets and stay away from this store which clearly doesn't…. Attach are pics of the entrance where it shows nothing about any claimed policy