Jack in the Box

raven jordan

We just went over the weekend. It wasn’t busy but it took us about 10 minutes of standing there at the register before someone acknowledged us. The dining room floors and tables were very dirty. Trash all over the floor and tables. There were 3 employees visible. One woman standing in the kitchen area leaning up against the counter on her phone, another woman standing to the side of the registers also on her phone and neither of them paying any attention to people waiting to order. The one man we saw was running around doing all of the work. He was very nice but definitely looked overwhelmed doing everything on his own. Food was what you would expect.

Sierra Klaber

So, came through, waited 10mins behind someone who also waited 10mins. The manager had a whole attitude when I kept having to ask at the drive thru if he was having trouble, short staffed, like, there was no reason to be waiting that long at all. 2 cars in the parking lot, me and 1 other ahead in the drive thru. He blamed me for why he was going to take longer because I was inquiring with him what in the world was going on. Mind you I'm working and needed to get my food and go. It's a drive thru, you should be able to expect quicker service when the place is dead. He seemed to think it was funny. I didn't. I had to get out of my car to ask the person behind me if they could allow me to pull back out of the lane. Absolutely unprofessional, zero care or urgency whatsoever all cause I wanted to know why I'm sitting here so long.. I had to shut my car off that's how ridiculously slow things were going. No excuse for that. If you think you're managing the place well you're not dude lol. Cause if you were that wouldn't happen. Get with the program homie...

Stacey Acevedo

Went in drive threw and asked for a vanilla iced coffee with whip cream on top and he said I can’t do that. I asked if I can get an extra pump of caramel on the side and he responded “NOTHING NOTHING ON THE SIDE”They have taken my order exactly like this all the other times I’ve came here. The guy was VERY rude . When I got to the window I asked again and he said “NOTHING MAM, like I said earlier nothing on the side”. He was in such a rush while telling me this. I came in at 8:16pm and the receipt says that the cashier was Kim but it was the guy who took my order . I always get my food here and coffee before work or after work . Very disappointed. I wouldn’t wanna go to any other location but he was just rude.

Brian Michaels

Need to follow FIFO as they gave me rotten creamer that was curdling in the containers. When i called they said "ok" and hung up. Meanwhile my coffee gets dumped out and it makes me wish i had more time to go somewhere else for coffe. Sad situation that customer service is lacking. Gentlemen in the drive thru with glasses was awesome, however the lady answering the phone definitely gave the impression she hates her job. Wish i had read all the one star reviews. I wouldn't have ever stopped here. I suggest you do the same. The owner needs to clean house. Or shut it down.