Address: 11120 NE 33rd Pl, Bellevue, WA 98004, USA
Phone: +18558988991
Sunday: Closed
Monday: 7AM–5PM
Tuesday: 7AM–5PM
Wednesday: 7AM–5PM
Thursday: 7AM–5PM
Friday: 7AM–5PM
Saturday: 8AM–5PM
Amelia Pond
I signed up for Healthy Paws when my aussiedoodle was 8 weeks old. She is almost 2 years old and has had several visits to the vet because of her sensitive stomach. I have never had an issue with Healthy Paws not reimbursing for her visits. They do NOT reimburse for exam visits, spay or neuter, or yearly shots but, with my plan, I get 80% back of what they do cover. This last visit to the vet she had was an overnight visit and they even followed up in a sweet email asking how my pup was doing. It’s super easy to file a claim. I just get an itemized statement from her vet, scan it to my computer, upload to Healthy Paws “File a Claim”, and submit. Usually, I see a reimbursement within 72 hours. Sometimes less. My monthly plan is only $23 with a $100 deductible. SO much cheaper than having to come up with hundreds/thousands of dollars in case of an emergency. Wonderful insurance company! I highly recommend them!
Patsy Russell
I am very impressed with Healthy Paws Pet Insurance. Filing a claim was easy. They communicated well during the process and promptly reimbursed me for the covered expenses. So far, I have filed 4 claims and have had the same excellent response and quick turn around experience each time. Not only were they efficient but after a few days they even contacted me to check on how my pet was doing in his recovery. The personal touch was quit unexpected but very much appreciated. I highly recommend Healthy Paws Pet Insurance. Veterinary costs can quickly become a huge burden to someone on a fixed income. Budgeting the small monthly premium gives me peace of mind knowing my sweet little buddy will be taken care of without hesitation and can get the best medical care needed. Patsy Russell
Joe Courtney
We're so happy that we decided to get pet insurance with Healthy Paws. Our 3-year-old dog required major orthopedic surgery. Having pet insurance made a difficult decision easier. Healthy Paws is so user friendly - with the app all you need to do is take a picture of your paid bill. You quickly get confirmation (both via email and within the app) that it has been received and is being processed. Less than a week later we had received a check in the mail, reimbursing us the 80% that our policy covers. Thank you Healthy Paws! You have a customer for life!
Colleen Graham
We signed up for Healthy Paws insurance right after we rescued our puppy in October 2020. I did my research before deciding who to pick, and I am confident I made the right choice! Submitting claims is easy and the turnaround is quick. If you sign up for direct deposit, you get your money faster. I haven’t had any issues with claims being processed, and none of them have taken more than a few days. I would definitely recommend Healthy Paws Pet Insurance.
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KL, We hope you had a great weekend. As you know, we are temporarily unable to enroll new policies in Washington state until our rating plan for new pets is accepted by the Department of Insurance. Once it's accepted by the WA State DOI, we can then enroll new pets. If you have already gotten a quote from our website, we'll contact you using the info in that quote once we can start enrolling new pets in WA. Best, The Healthy Paws Team
Sheri - thanks for you interest in Healthy Paws. You can get a no obligation quote by going to www.healthypaws.com. During the quote process, you can adjust the reimbursement and co -insurance to see the different pricing. Having the highest deductible and lowest co-insurance level will provide the least expensive quote. The Healthy Paws Team
Have your had Alex on the policy for the 30 days? There is a waiting period. Was he sick or hurt, was it preexisting? If he got hurt they should cover him less you're deductible. I'd be was sick and it wasn't preexisting they should also. Hopefully Alex is feeling better. Good luck
Mike, Thank you for reaching out to us with regards to verifying coverage for dog's allergies. Allergy Testing charges are certainly the type of diagnostic tests that Healthy Paws is able to extend coverage for, so long as they are not being performed as wellness/preventative care and the signs and symptoms of the condition were not present prior to your enrollment or during the 15-day waiting period. The Healthy Paws Team
Donald - Our pet insurance plan does not cover: -Pre-existing conditions -The examination fee -Pre-existing cruciate ligament injury has a bilateral exclusion. If the cruciate ligament on one leg is injured prior to enrollment or during the 15-day waiting period, then the cruciate ligament on the other leg is excluded from coverage. This is our only bilateral exclusion. Preventative care: – Preventive healthcare including vaccinations or titer test, flea control, heartworm medication, de-worming, nail trim, and grooming. – Parasite control including but not limited to internal and external parasites for which readily available prophylactic treatments are available. – Dental health care, however if injury to teeth is caused by an accident, we do cover the cost of extraction and/or reconstruction of damaged teeth. – Spaying and neutering. – Anal gland expression.
Melanie - thanks for reaching out to us. The only state where we cannot take new enrollments is in WA. We are temporarily unable to enroll new policies in Washington state until our rating plan for new pets is accepted by the Department of Insurance. We apologize for the inconvenience and share in your frustration. Since you have gotten a quote, you'll be notified once we can begin enrolling new pets in WA. We totally understand if you need to insure your pet and have to enroll with another pet insurance provider. Best, The Healthy Paws Team
Go to the website and get a free quote.
Alice - We hope you're having a good weekend. Your policy for Martini and Olive is active. Give your babies hugs for us. The Healthy Paws Team
70's Girl - Thanks for reaching out to us! Pets and pet parents must live in the US and pets are covered under this policy only while the pet is in the United States of America, or temporarily away in Canada. Trupanion and PetPlan have policies that can be written for pet parents who are residents of Canada.
Donna - Thanks for reaching out to us! Since our pet insurance works on the reimbursement model (you pay your veterinarian in full and then we reimburse you), you can take your fur baby to any veterinarian you choose within the 50 United States or in Canada if you a temporarily traveling there. The Healthy Paws Team
Yes. I’m calling during business hours. Also the email aren’t being delivered due to “delivery delay”. Clearly they are having technical problems.
Ramona - Thanks for reaching out to us! You can learn about our policy, get a no obligation quote and determine which reimbursement level/deductible works for you by going to our website: www.healthypaws.com Preventative/wellness care is not covered by our policy. Best, The Healthy Paws Team
Madeline - We hope your week is going well. The easiest way to answer your question is by saying as long as the condition is not noted in a pet's medical records prior to enrollment (making it a pre-existing condition) and does not develop during the policy's 15 day waiting period, it will be covered. The Healthy Paws Team
Nicole - Wellness and preventative care is not covered under a Healthy Paws Policy. Our policy is here for the unexpected things — the expenses that you can't budget for annually. You can plan and budget for taking your pet to the veterinarian once or twice a year for their wellness visits. Some examples of preventative care include: -Vaccinations or titer testing, flea control, heartworm medication, de-worming, nail trims, spaying/neutering and grooming -Parasite control -Dental healthcare including dental cleanings -Annual fecal and heartworm testing For additional information please click the following link to see policy specific provisions related to this FAQ: https://www.healthypawspetinsurance.com/PolicyDocuments/Sample%20Policy.pdf The Healthy Paws Team
Jeri - Thanks for reaching out to us! Unfortunately, that would be considered a pre-existing condition and would not be covered. A pre-existing condition means that the condition first occurred or showed clinical signs or symptoms before your pet's coverage started. Our pet insurance protects you against future conditions, and unfortunately no pet insurance company covers pre-existing conditions. Give your buddy a hug from us! The Healthy Paws Team
Susan - We hope you're having a nice evening wherever you are! If the Hypothyroidism is an illness that first showed signs or symptoms after enrollment, including any applicable waiting periods, it's eligible for coverage. For any covered condition, our policy covers medically necessary veterinary treatments, including but not limited to: Diagnostic testing such as x-rays and blood tests Hospitalization, including any treatments while in the hospital Surgeries Prescription medications You may use any licensed veterinarian. Best, The Healthy Paws Team
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