Extended Stay America - Kansas City - South

Shay Longmate

Not sure how this place even has 3 stars. Management was helpful but that’s where things end. Several doors had locks broken, our keycards were not working, the room was in rough shape, and not a single part of the bathroom was clean. We didn’t expect much so it was disappointing to see the level of quality not even meet that expectation. We checked out, along with three other people, the minute we arrived.

Kierra Jacobs

I stayed here with a group of people for a weekend trip. We had problems checking in, but the staff was at least nice about it. The lobby smelled strongly of smoke. The stairwell was muggy and musty. At first glance our room seemed okay. It looked like it could use some updating, especially the appliances which looked old and not very well-maintained. Upon returning to our room on the first night of our stay, we went to turn down the air only to find that the AC/heater unit was covered in ants, so we requested a new room. Our new room had crusted food in the sink. The carpet had multiple mysterious stains. My friend pulled back the cover on her bed and found a red stain on the sheets. The towels were not very clean either. On the next night of our trip, a bug (still not sure what type) crawled on my friend's foot. I was not at all comfortable in our room. Other members of our group seemed to have similar experiences. A friend who was staying in a different room said she didn't have a shower curtain in her bathroom. We at least had one in our bathroom, though it was dirty. Our trip itself was fun, but I was glad when it ended so we could leave the hotel for good. I would definitely advise anyone to consider other options before staying here.

Louis

This place is just disgusting. Room was gross, my shoes were sticking to the floor, soap stains all over the bathroom, the toilet had a huge crack in it, the TV looked like it was just bought at a garage sale. The hall and "lobby" just smell like cigarette smoke and pot and was very shady. Pretty sure people were actually doing drugs outside our window. Three out of four legs of our bedside table were broken, other furniture was chipped and shabby looking, no hairdryer in the room. Its just pitiful. Pitiful.

Paula Miller

The room is absolutely filthy. It had not been cleaned. There was toothpaste left in the sink. Food splatter on the fridge. Drip marks on the cabinets. Garbage under the nasty bed. Your shoes stick to the floor. Stuff on the "clean towels". Dirt and stains on the floors. You could smell pot being smoked inside and outside the building. People arguing in the hall and in rooms and a physical fight in the parking lot. Garbage outside of every entrance. The bed looks like it was bought at a garage sale. They forgot to put the TV back on its spot. Sheets don't fit and were dirty. They also charge a $200.00 deposit.