Bank of America (with Drive-thru ATM)

Vaibhav Trigunayak

So my wife and I were going for a lazy brunch across the street from the branch. Suddenly we decided to go and open an account for my wife. We went in and a not so customer friendly person approached us, stared at my ripped jeans and clothes, asked what do we want. We told him we want to open a account or my wife and I already have a account in Bank of America. The guy said well we are busy and there is a 20 min wait you can come back. Interesting that there was only one other customer. Now this is not super rude but just wanted to say that I am taking my business elsewhere. Also I might move my existing accounts. Customer service matters

Shawn

Absolute joke, worst b of a around hands down . No matter when I come in there is one teller and long lines. Spend my whole lunch hour in line. One teller makes no sense. Wish I could give zero stars! So frustrating.

Krstafer Pinkerton

The staff is doing the best they can bring short handed. The armed security is polite and well spoken. The tellers found the time to greet the customers each and every time. The drive thru is well designed. There are 2 ATM machines and a well lit deposit drop for after hours.

Laurylie Norman

This was once a wonderful location with helpful and polite, friendly employees. What happened to this company? My family has been banking woth Bank of America for generations and the customer service they offer is more similar to using a bank machine then meeting with a human being... I miss the employees and policy's they once had that made them a wonderful place to do business.