Miller's Jewelry and Repair

Eugene B

Overall, great experience. Even though my rings were promised a little earlier than I received them, I was extremely pleased with the end results. Decent pricing and great result. I will be definitely be doing my business with them. 100% recommend.

Brent H

I want to like Miller's, but it seems my experience was a little different than most reviewers. I brought my fiancés new engagement ring here to be resized on Feb 15th, 2022. They said it would be around 2 weeks, maybe sooner. That's fine no worries. On my copy of the order slip the expected completion date was Feb 28th, 2022, as I had not heard anything from them yet on that date I called to ask about its status. A voicemail answered the phone and stated Miller's would be closed for renovations until March 15, 2022. I was a little confused that not only would they be keeping her engagement ring another two weeks, no one had been in contact to let us know about this. Not great. So I wait until March 15th and call them again. They ask for my name and look for the ring. And look. And look. They say maybe it's under my fiancés name. So they look around some more. Finally they say they will keep looking and give me a call back when they find it. This is my fiancés engagement ring I bought her, worth thousands of dollars, that has been here for a month and now can't be found. Later in the day I get a call that they found the ring, but the resizing has not been done because the jeweler is out of town, and to call back Saturday the 19th and it should be done by then. So by now the engagement ring will have been here for over a month, and still has not started to be resized. Finally today Friday the 18th I get a call that my ring is done and I can come pick it up. To counteract my negative experience, the resizing seems to have been done well and now correctly fits her finger. But I proposed to her Feb 7th, gave them the ring to be resized Feb15th, and now on March 18th finally have it back. Pretty much my entire engagement so far the ring was at Millers, 32 days out of 40. Anyway, like I started with it seems most customers are very satisfied so I was probably an outlier. But I wasn't offered any kind of apology or discount that they had kept our ring for so long without any communication (and briefly losing it).

becky japhet

Truly amazing people! I needed my engagement ring sized (that I’ve only had 1 week) and they were able to do it in 1 day. I couldn’t be happier with them! Thank you so much for your amazing work! You will have my business for everything from now on.

Kristie Elliott

The owner was so great. Brought in my special bracelet to get fixed and earrings. does such a quick and good job in what he does. Even left with a cute little ring. Happy customer and definitely will be coming in for all my other repairs and sizing. They made my day .