Chili's Grill & Bar

Wendy

Dear Chili’s, This location and the St.George location are both so very run down. What happened to the festive fun vibe you used to rock? I visited the American Fork location yesterday. Only because I had a gift card did I leave my name on your waiting list or I would have left as the establishment looked and smelled old. I know paint is not very expensive so it would be a good idea to at least paint your hostess station. Click and zoom in on my photo to see the condition of the station. Also, this location does not have a bar so you should not advertise that you do. Our server showed us the markings on the tile floor where the bar used to be, why did you remove it? When my meal finally arrived, the chicken crispers and fries were barely warm and the chicken was dried out. The tortilla chips were shiny. Are chips supposed to be shiny and glisten in the light? I could have patted the chips with napkins to absorb the oil soaked appetizer. I do not plan on returning to Chili’s as you have gone way down hill my friends. So sad we had to end our relationship like this

Metal RC

Food was great ! fajitas are the best same as they were many years ago this location could use a remodel !

Sheila M

I like going to Chilis because they usually have a good variety of good food and offer a selection of menu items that aren’t too heavy (but still taste great!). Service is usually friendly, as well.

Adam Dallon

Id like to start by saying I used to work in fast food and never post reviews, especially negative ones. However this location has the absolute worst customer service and food quality I have ever seen. Everytime I have ordered takeout or delivery I have had a major issue with my order. For instance, a chicken mex bowl without chicken....what? Other things have also been left out on other orders. Today I ordered a lunch fajitas combo and received a plate with the picture attached. Almost no chicken and rice and no pico, guac, sour cream, cheese or salsa. The rice was also dried out. There was random cajun sauce smeared around. It looked like someones leftovers. There was enough food for 2 fajitas. Whenever I visit in person I almost always wait 10 minutes, with multiple servers walking past me and the restaurant not busy, before someone greets me at the door. One day I waited 20 minutes. I will never go to this location again. Its an absolute disgrace. The photo is all of the food that was included, except beans and tortillas, before I ate anything.