Xfinity Store by Comcast

Category: Internet service provider

Address: 280 School St, Mansfield, MA 02048, USA

Phone: +18002662278

Opening hours

Sunday: 11AM–4PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Photographia 56

Aug 27, 2022

Great service. Have to wait a little bit as they are helping so many customers. Noticed that their staff member (Allysa) helped a customer with disability with all the paperwork and steps. She even walked her out and took proper care to make sure customer is comfortable. She took care of my issue as well and very courteous, kind and professional. She took care of old equipment and provided me the new equipment as well as the missing cables. Other staff members were also working hard. Really appreciate all the great work.

Kevin Driscoll

Jun 8, 2022

Absolutely useless store front. Couldn’t even replace a defective camera that was purchased there. What a joke

Becca Levitz

May 28, 2022

I came in today with my note 10 plus 5 G to switch into xfinity mobile network from Verizon there was a hiccup after I left and had to cone back. I was very upset and had been also on phone with customer service. Even though I was not calm the rep helping me AJ was calm cool collected and trouble shooter when I was being told 24 hours from the phone customer service. AJ is awesome he went out of his way to help me my husband weeks ago and was also had some side knowledge for my son for a seperate thing. Thank you.

Danielle Burke

Mar 3, 2022

I went into the store and had to wait only about 3 minutes. A wonderful women in the Mansfield Crossing store helped me out gave me my modem and EVEN GOT A FREE STREAMING DEVICE.

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Questions & Answers

My clicker is not working. Can i replace it with a new one from Comcast

James Champagne | Sep 9, 2018
Amy J Shuman | Sep 9, 2018

They'll gladly replace it. But yes to Calvin's battery advice also.

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Can I come in today and buy a cell plan and two phones and add them to my xfinity account?

Jay Vierra | Sep 9, 2018
Sandra R Mercier | Sep 9, 2018

They will sell you 2 Cell phone's and add them to your account

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Are they open for Walk-ins,or have to make a appointment

WILLIAM FERMANO | Sep 8, 2021
jorge rodrigues | Sep 8, 2021

Walk ins are welcome

Do I need to be an Xfinity customer in order to become an Xfinity Mobile customer? If yes, please explain why? Thank you.

Paul Burke | Sep 8, 2021
jorge rodrigues | Sep 8, 2021

No you didn't have to be an xfinity customer in order to get xfinity mobile

Do I have to make an appointment to return rentals

Davie McNamara | Sep 8, 2021
Sally Fortier | Sep 8, 2021

no

I was told by tech support i can exchange a faulty modem for a new one is that true?

Tim H | Sep 8, 2021
Jay Hamel | Sep 8, 2021

Yes

Can i just come into store to swap old modem for a updated one or do I have to have someone come out and do it for me?

karla Kelley | Sep 8, 2021
Chad Weirick | Sep 8, 2021

You can go in yourself. If too many people in store they'll have u wait outside

can I bring in my Comcast equipment to your store and cancel my account

Howard T. Harrop Jr. | Sep 8, 2020
Luz M Q | Sep 8, 2020

Yes they will that is same reason why I had gone.

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Hello is your Mansfield store open?

Frances Emily | Sep 8, 2020
zero incognito | Sep 8, 2020

Yes they are open, call the store for their hours

hi, i cannot send my comcast email from my phone. may i come to the store?

OLIVETREEMINISTRIES BOSTON | Sep 8, 2020
Tonisha Bates | Sep 8, 2020

Of course, they have an open door policy.

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Can I drop off a TV box and a routers here?

Jennifer Andreoni | Sep 8, 2020
Jason Pinheiro | Sep 8, 2020

Only if you bring donuts

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Can I return equipment to this location?

Amy Wolfe | Sep 9, 2019
Danilo Rodriguez | Sep 9, 2019

Yes.

I would like to come in and see if I can get my service changed over to you. Do I need an appointment at the mansfield ma office?

Geri Bullock | Sep 9, 2019
Sarah Rose | Sep 9, 2019

No appointment needed, walk in

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Can you answer a question about telephone modem?

Bruce Bennett | Sep 9, 2019
Patrick Moore | Sep 9, 2019

This is a public form and not technical support for Xfinity. Post your question here if you want opinions outside Xfinity technical support.

We need to exchange a defective box..the account is in my name..can my fiance do this for me?

Kimberly Bowman | Sep 9, 2019
Claudia Austin St Pierre | Sep 9, 2019

My husband has done this for me.

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Can I exchange my cable box for a new one

David Frates | Sep 9, 2019
Dylan Smith | Sep 9, 2019

Yes

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Can you pay your bill later without loosing cable?

Linda Murphy | Sep 9, 2019
Evangelist Alton Edwards Jr | Sep 9, 2019

How much later are you thinking? Even if they disconnect it will reconnect immediately after payment is made. If you are asking if you just do pay will it stay on? I highly doubt it. They want that minimum payment it you want service

Can I return my equipment at this locations?

John McNamara | Sep 9, 2019
Debbie | Sep 9, 2019

Yes, you can. They are awesome there!

I just want to get Comcast for my TV'S. I'm elderly and disabled. Where can I get this?

Jacqueline Ely | Sep 9, 2019
Jessica Denton | Sep 9, 2019

I would call too and ask for new customer specials.

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Can I bring my Phone to you and get an upgrade? Can you connect my phone to Google?

Donna Romano | Sep 9, 2018
Calvin Field | Sep 9, 2018

It is not a normal cell phone store. They do have a cell service but it is not the regular carriers. Whoever is your normal carrier is who you should go to. Unless you are looking to switch to them for cell service.

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How can I get into my account in Norton Ma. I cannot remember my id or password and I am in Naples, Fl. Also, the phone itself is not working

Cindy Polito | Sep 9, 2018
Jorge Cisneros | Sep 9, 2018

Call customer service 800-xfinity

What is the lowest price i can get for internet service

Emily Berglund | Sep 9, 2018
Sandra R Mercier | Sep 9, 2018

It depends what you want with Comcast they have all kinds of different prices they're not cheap

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Can I pay my bill there

Joyce W | Sep 9, 2018
Mammy Roy-Samayoa | Sep 9, 2018

Yes

Are you a service center? To switch equipment.

John Hurd | Sep 9, 2018
Paul A. | Sep 9, 2018

Yes they are

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