Enterprise Rent-A-Car

Brad Baker

We have rented from Enterprise several times over the years and have always had positive experiences. With our most recent experience, we received another car after being told ours was not available. The car we received was in need of cleaning, which my wife and I did prior to loading it for our trip. I called and spoke with a representative and requested a notation be placed in our account. When we returned the car, the representative agreed to not only reimburse us for the car wash, but also agreed to an additional amount I requested being taken off our account. There were several sincere apologies and my wife and I will continue to use their services in the future. Even though the overall experience started in a negative manner, the representative provided excellent customer service and ensured we were happy before we left.

Nick Morgan

0 Stars if possible. The whole saga started when the person doing the inspection refused to write down damage I had pointed out despite being asked to, calling it "just normal wear and tear" (This part will be important later). Later, after I had dropped off my car, I got the old "ohhh what are all these scratches from?" And before even saying anything about the process or offering an estimate or anything like that, the next question was ".....so how are you going to pay for this?" When I called Enterprise's people, two people transferred me twice to the guy who they thought sounded the most intimidating. He tried the "gotcha" tactics when I relayed the story: "Well, why didn't you MAKE SURE the associate noted the damage before you signed it?" "Well, why didn't document the state of your car when you turned it in?" He refused to file a dispute on my behalf, and basically threatened me by saying "you will be pursued until this is claim is closed." If you like being preyed upon in your most vulnerable moments, then I highly recommend Enterprise. An absolute soulless organization that represents the worst in mankind

Bill Sharpless

Dave and Brittany were outstanding and super helpful. Picked me up without an issue. Very pleasant and did everything with a smile. Super job!!!! Another PHENOMENAL experience renting a car for the weekend. This will be the only place i rent from, from here on out. THANK YOU Buddy!!!!!!!!

karina horton

The folks at this location are truly fantastic. they consistently provide outstanding customer service are quick to be helpful and go out of their way to deliver a white glove experience every time. this location has proven to be far better than many of the other locations. I highly recommend.