Roosters

Jake Middleton

I brought my family to eat dinner at Roosters because we have always loved the wings, despite the greasy floors. We ordered a few drinks and an appetizer. Once it was dropped off we ordered our food. My wife ordered 5 wings medium garlic, Mother in law ordered the pizza and a salad and my son got the burger double tots, I ordered 10 flappers hot and a side of curly fries. 45 minutes later they brought my son's burger, Mother in law's pizza and the side of curly fries - they apologized for the wait on the wings and said they should be here in a couple of minutes. Everything is fine at this point. 15 minutes later they drop off the wings for my wife and myself. I taste one wing and notice that they're BBQ and not hot and my wife's weren't medium garlic. No big deal and we tell our server. My wife is fine with hers but I asked if I can get the flappers hot. She said she will have them recook them for me. Literally 1 and a half minutes later they're bringing me the redone wings. We were saying that's fast since the first order took 45-60 minutes. I count the wings cause I saw the one I ate sitting there on another plate. I had 9 new wings they just brought out. All they did was pour the hot wing sauce on the ones they had originally cooked and put them in a new basket. That would have been fine and I wouldn't had said anything but to my face my server said they cooked you a whole new batch of wings "I PROMISE" actual words out of her mouth. Now knowing that there were only 9 wings on my new plate I new that wasn't true and either she was lying or the cooks lied to her and she was repeating what they told her. Either way I politely asked for the manager. (The server didn't ask about why we needed to talk to the manager) We didn't see the manager until she walked out to the food line and started talking to a cooks. A couple minutes later she walks to our table with a basket of 10 flappers hot. At this point I didn't even want the wings. Who knows if the cooks spit in them or what. I found it interesting that the manager brought out new wings without talking with us. She obviously knew they were covering it up. I understand mistakes are made and I would have gladly waited another 10 minutes for a new set of wings but to try to be dishonest and deceitful to a paying customer and cover up mistakes is appalling. I would much rather go to a restaurant and have an OK meal and have people be honest than go somewhere where they are trying to "put one over" on their customers. I will never be back and to a restaurant losing one customer may not make much difference but if this type of management and customer service continues more than just one customer will be lost. Reputation of the restaurant will be tainted.

Tod Bowen

Another great Rooster's location. They have a very nice patio and a great bar area. The food is, as always, very good, and our server was very friendly and helpful.

Joshua Clark

Definitely in my top two wing restaurants to go to. There's always great service whether you set a table or at the bar like I did tonight. The staff and the other patrons are very friendly. I paid a lot less for my meal than I felt like I should have as well and that's always a good feeling walking out. I'm assuming that management must be very good there because everything is always exactly the way I expect it to be

Lisa Riddle

I'm typically a big Roosters fan. My husband and I both love the wings! I strayed from my normal order this evening and decided on the chicken wrap and fried pickles. Although the pickles were tasty, I guess I was a little surprised by the serving size. Is it normal to get 7 pickles for $5.50? It always seems like more whenever we order in the restaurant. Maybe someone can let me know if this is normal? 🤷‍♀️ And don't get me started on the wrap. It is supposed to come with a spicy ranch and it didn't. It turned out to be the most bland chicken wrap I've ever had. Would not recommend.