USCutter

Charles Fletcher

New spot in a great location, staff is knowledgeable and kind. Quick to answer questions and show you what you need to know on the machines. Vinyl stock of all kinds is plentiful. Will be coming back more often now that your closer!

Charles Nguyen

I've always had a really good experience with US Cutter, even from before they moved from Redmond. Their new location is very nice! I would recommend locals to try and check it out in person. I've talked my head off with Mike, pretty much bringing up every situation I've had over the past few years and he was able to teach me so much about these machines and the material that goes with it. I also got to work with Smith and Tava recently and they were so helpful when I was navigating the new Tukwila location. Smith was helping me locate an item and Tava helped check that I got the right material with the right price. The level of support I received from then over the phone has been really outstanding too. Inventory is always on the dot and they are very accommodating to my needs. It's nice to know businesses like this exist, and I appreciate everything they've done to help me and other locals. Thank you US CUTTER WA!

Cassie Maki

Can't remember the last time we've received such good customer service. Will definitely be back. Was also impressed with the store, products, and knowledge. Will definitely be back, don't waist your time else where.

Burak Senocak

I was a returning customer for the 3rd time (I had previously purchased a vinyl cutter and a heat press for myself). I wanted to purchase the same heat press I had for my son for his birthday. I placed the order from their website, and since the billing address and shipping address were different, they sent an email requiring further verification. They asked for a picture of my license and reason why shipping and billing addresses were different on the order. I saw the email a few days later, and I replied back to the email. But they had already cancelled my order, so I placed a new order. However they cancelled my new order as well without giving me any reason. I called their number numerous times over the past few days only for them to tell me they WILL NOT process my order due to many “irregularities”. I told them I had purchased from them twice using the same credit card, only this time shipping address was different, they were not interested and claimed they WILL NOT process the order anyways. I have been dealing with them for the past 10 days or so, and they made everything so much more difficult for me. Terrible customer service and support! They do not care at all, and they treated me like I was some criminal scammer! Would not recommend their business whatsoever.