Audi Atlanta

Dorie Sokol

The frustrating issue for me is their horrible phone system. My service agent told me he does not have a direct number because they "Audi" wants you to go through their system. After pushing numerous buttons, one has to type in the name of the agent to get connected. I have a tremor so it took me 5 times to get through as I kept hitting the wrong number and then had to start all over again. Then I had to listen to a tape tell me, "your agent is on the phone" and had to wait (briefly) again. I hope in the future to connect with a mechanic who is easier for me to reach (given my disability). There are plenty of people out there that face this same challenge as well as other issues that can affect their fine motor coordination (i.e. stroke, Parkinson's, neuropathy, etc.) so they may appreciate being aware of this ahead of time.

Steve Singer

Tiana Chichester is an excellent salesperson at Audi Atlanta who provided 1st class service all the way. Tiana is very professional, provides excellent follow through and doesn’t stop working for the customer until they are 100% satisfied. I highly recommend Tiana Chichester!!

Kama-Charmagne Mott

Just bought our new 2023 Audi Q3 from Audi Atlanta with Audi Brand Specialist Montel Ingram. My wife and I had gone in just to take a look at used Audis, after leaving the Infiniti dealer. Not knowing much about Audi's, Montel was happy to answer our many questions. We looked at quite a few, and even test drove one, and were excited when we learned we could purchase a brand-new Audi within the same price range as a used one. I know, go figure. Needless to say, over the course of 3 days, Montel kept us informed via phone calls and text, and we happily drove away with our car very pleased. He even threw in an Audi hoodie for my wife! We enjoyed working with Montel Ingram. He was kind, pleasant, informed, and extremely patient. He did not rush us in anyway, nor did we feel pressured to purchase at all. So, a big thank you to Audi Atlanta and Montel Ingram! Thank you! Kama & Dee Mot

Mikey Johnson

I recently took my Audi in for service there and Sharif Russell helped me get it in and get my car diagnosed in record time. The problem I had ended up being something very minor. When I got my car home, I noticed that the complimentary wash had created some swirl marks in my paint. I immediately messaged Sharif and he had me bring the car back in for a full detail on Audi Atlanta's dime, making my car look even better than when I brought it in. This is 5 star, stellar customer service. Even though I didn't spend a fortune, he treated me like a priority and I will DEFINITELY be back and give him a call any time I have a car issue in the future. I'm an Audi Atlanta customer for life now. 5 freaking stars!