Joy Junction Shelter

Category: Homeless shelter in Albuquerque, New Mexico

Address: 4500 2nd St SW, Albuquerque, NM 87105, USA

Phone: +15058776967

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Autumn Murray

Nov 4, 2022

JJ sure has changed from what it used to be. When Dr Reynolds was alive, all people were treated equally. Now it's all about appearances. Before, everyone was welcomed. Now you're only welcomed if you join the program... people who don't join are practically shunned and are made to feel uncomfortable. Men aren't even allowed to stay there unless they join the program. I could go on, but you get the jist. Dr Reynolds would roll over in his grave. 😒😒😒

Martha Tutak

Oct 19, 2022

Joy Junction was there when we needed them. But the staff is horribly rude(Sophia) and they treat everyone horrible. If you don't join "The Program" then you are of no use to them. The food is terrible, they use rotten vegetables when every day trucks deliver fresh fruit and vegetables. I don't know what they do with those because not once did we get fruit or vegetables that weren't nasty and spoiled. There are drugs and liquor everywhere. Heaven forbid we bring in outside food. They take it away. Have no idea what they do with it because you never see it again. If it wasn't for the staff being the rudest people ever, it would be really nice. Like I said, if you don't join The Program you don't exist as far as the staff is concerned, once again Sophia, being the worst one. I appreciate being able to stay there for a few days but I will sleep on the streets before I go there again. We were there because our car broke down and we needed a few days. We had a set back but we're on our feet once more. I wish I could speak to the CEO because she has no idea what is going on and how some people are treated.

Nicole Snyder

Oct 13, 2022

I stayed at JJ for a month with my two kids and adult daughter. After leaving a abusive relationship. The food is barely edible. They force you to move rooms every morning which is traumatic for kids already going through stress and can't get in new room till 130-2pm. Which makes hard to have job during that time. Not allowed bring food but a few select foods in room to eat, nothing from a restaurant or good food from a store.( I can say they really helped when needed someone the most much better than safe house which kicked us out for adult daughter being in room alone while I unenroll daughters from school.) I appreciate what they did and kept us from sleeping in car for a month till we made way back to Texas. Thank you.

Isis Koonce

Jul 15, 2022

Joy Junction was there when I needed them at the last minute. No it may not be the best place, but when you're in need they will take you in. Sophia was really nice.

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Questions & Answers

Is there any beds open for a women and child

Gene Tipton | Nov 7, 2018
Donovan Tiner | Nov 7, 2018

U just have to call family's with kids are priority

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Are there beds open for men with kids

joshua gadlin | Jul 9, 2022
Mark Mann | Aug 8, 2022

Yes and no, single men have a housing unit with beds, families with kids including single men with kids go into the large central auditorium and kind of camp out, then some families are transitioned to small apartments in another building. Same for single women and women with kids.

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Please am trying to check on Ruby Lee Williams, my mom. She’s About 92years and the last time we heard from her she stays at this location..She is my mom and I need to hear from her,, I was told my other siblings neglected her, have been away. Pls

James Butch | Jul 9, 2022
Kimberly Evans | Jul 9, 2022

They aren't allowed to confirm or deny if anyone's there because they have domestic violence cases staying there...

how many hours of community service can i do at a time here?

Scott Stubblefield | Nov 6, 2021
Stephen β€œEricsfoot” Davis | Nov 6, 2021

You can do up to 8 hrs. at a time.

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Can a single woman stay there? Are animals allowed?

Nancy Terrazas | Nov 6, 2020
Kimberly Evans | Nov 6, 2020

Yes single female can stay no animals are allowed unless service animal I think

how old do you have to be to work there

Izzys Cosmetics | Nov 7, 2019
Kimberly Evans | Nov 7, 2019

You have to be at least 18 I think but you can call the office. Find out for sure

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What times can showers be taken

theresa feagin | Nov 7, 2018
Big Sleepy | Nov 7, 2018

Anytime as long as the bathrooms are open and not being cleaned.

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Can I sleep in my car with my dog? I just need a safe place to stay.

dannette todd | Apr 10, 2022
David Thrailkill | Apr 10, 2022

No they don't allow people to sleep in their vehicles.

do they let you do community service on the weekends?

Scott Stubblefield | Nov 6, 2021
justen martinez | Nov 6, 2021

Yes, but only in the grounds.

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I am a Navy Veteran and need a place to go. Do veterans get priority as well to get a bed?

Eric Reichelt | Nov 6, 2021
Kevin Hollie | Nov 6, 2021

Not that I know of, but you should be able to get a bed as long as you prove you're covid-19 negative, you can only go out once per week without prior arrangements, but they do serve food, breakfast, lunch, and dinner. You also will have light chores, as well as you are not to be in the bunk or barracks area from 7am-3pm

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Do you accept unused plastic knives, forks and spoons?

Terry Othick | Nov 6, 2021
Bettie Verdugo | May 10, 2022

Yes

Are there any beds tonight? August 2,

Michele Barrett | Nov 6, 2020
Danny Hart | Nov 6, 2020

If there don't even try to get ahold of me and might be able to figure something out

Do they accept transgender woman?

Aviana Victoriano | Nov 7, 2019
Leigh Maxie | Nov 7, 2019

Yes.

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Will they help find a job?

Cristina Raskin | Nov 7, 2019
Jennifer Perez | Nov 7, 2019

Yes the case manager will help

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Is there any bed open...I am homeless now

kendall yazzie | Nov 7, 2019
Kimberly Evans | Nov 7, 2019

Just call the front Office if you haven't been here before they will send the van to pick you up

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Why do you not allow service animals?

Joyce Forshee | Nov 7, 2019
Alex Castro | Nov 7, 2019

We've been told that there's a special unit and that the animal has to be house broken, but I would let staff know and maybe have a document doctor note.

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What time do they serve breakfast n lunch on Saturdays n Sundays?

Carlos Portillo | Nov 7, 2019
Never Never | Nov 7, 2019

Can homeless people stay at the shelter. Take medication

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Can people that are married stay together here

Melody Johnson | Nov 7, 2019
Adrian Lopez | Nov 7, 2019

Yes, I believe so

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Do u get to chose who can come see u

Kristie Chavez | Nov 7, 2018
Kristie Chavez | Nov 7, 2018

Can u plz have two other people answer me cuz u two keep telling me the same thing and that's not what i want. I want the info on asking for.

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Can I volunteer here and or work here.?

Jayy Garciia | Nov 7, 2018
Marco Torres | Nov 7, 2018

Yes you can just call there office

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Is der any opening for one person

Isaac Ortiz | Nov 7, 2018
Donovan Tiner | Nov 7, 2018

Familys yes single men u have to call

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How is the stay there, how far is the shelter from the Greyhound bus station, what programs do they offer

Freddie Nunez | Nov 7, 2018
Alex Castro | Nov 7, 2018

It's a shelter with a variety of people with many different reasons for being there. There's a program where you attend class for about two hours. You must be able to care for yourself and not depend on others aka getting off and on the mats. A van takes you into town and does pick you up at 4 pm. If single male you must call by 5:30 to make sure they have a bed. If family, call ahead and talk to staff. Three meals provided daily. It's a place to stay when needed.

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Are there any beds available at this time

Steven Gallegos | Nov 7, 2018
Big Sleepy | Nov 7, 2018

Single males not allowed on property until 530 pm. Call ahead for a bed and put your name on the list. It fills up fast.

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How long can a single man age 58, stay there I can do light work for volunteer what do no I need to stay there

Freddie Nunez | Nov 7, 2018
Donovan Tiner | Nov 7, 2018

U have to check-in first come first serve limited space on single male

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What are you times to leave and come in also can u leave early due to work or school thats far away ?

Cat Varela | Nov 7, 2018
Alex Castro | Nov 7, 2018

There's a van provided, if it's not crowded. The van as we know has a 4:45 drop off at healthcare for homeless and last van is at 8:30 morning.

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If o went to stay there can I take my dog with me?

Jaid Griego | Nov 7, 2018
Alex Castro | Nov 7, 2018

Absolutely no dogs permitted

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Were do they meet downtime.

Sylvia Gurules | Nov 7, 2018
Alex Castro | Nov 7, 2018

Pick up for return to shelter is at Steele Bridges across from Good Shepherd at 2nd and Iron. First pickup is supposed to be at 4:00 but not always on time

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do ANY of the families receive ANY part of donations? I heard the J.J. staff either gets first choice or get what they want....

Dakota King | Nov 7, 2018
Andrew Ben David Hessel | Nov 7, 2018

When donations come in such as hygine diapers formula and other items as such, they are placed in Central supply and distributed as needed.

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Can kids volunteer?

Cadance | Nov 7, 2018
Kandi Cook | Nov 7, 2018

With permission from the office in advance

Does the shelter provide any food to the occupants?

Kathy Hauge | Nov 7, 2018
Big Sleepy | Nov 7, 2018

Yes ma'am, 3 squares a day. Breakfast at 7, lunch at noon and dinner at 5.

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Do you take food and clothing donations

Tonya Scarborough | Nov 7, 2018
Big Sleepy | Nov 7, 2018

Yes ma'am, they take all donations.

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Can my husband n kids stay there

Amanda Ahumada | Nov 7, 2017
Tristan | Nov 7, 2017

Husbands sleep seperate from wives amd children, but everyone is welcome.

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Does Joy Junction accept used mattresses? Do they pick up?

Ellen Truitt | Nov 7, 2017
E. E. | Nov 7, 2017

They do not pick up and they do not take used mattresses.

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