Rio Grande Jewelry Supply

Category: Jewelry equipment supplier in Albuquerque, New Mexico

Address: 7500 Bluewater Rd NW, Albuquerque, NM 87121, USA

Phone: +18005456566

Reviews

Maria Kovaleva

Oct 30, 2022

Fraud and the worst service. I made a purchase for the first time, ordered a 14ga (0.064") sterling silver sheet. The sheet I got was only 0.05" thick which corresponds to 17ga. When I wrote to solve the problem, manager said that "they checked their sheets" although I sent them a photo proof, and advised me to go to another shop. Good advice, Rio Grande, never again! I can't believe such a reputable company provides such bad service.

Noemi Villarreal

Oct 21, 2022

Got my wholesale account quickly and they were very understanding, I thought I would have more trouble because I'm just starting out my buisness but they were really nice about it. I received my first shipment and couldn't be any more happier, the quality is really good and people really like my finished products!

Kathleen McKinney

Sep 6, 2022

I am new to jewelry making and have found Rio to be very supportive and responsive to my needs. When I have had a problem, they are quick to resolve the issue.

Jerry Boone

Sep 2, 2022

We drove an hour to see a showroom in person today, be advised there is no retail store.

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Questions & Answers

Which stainless steel shot is best used with Sterling silver in a polishing tumbler?

Vicki Strouse | Nov 7, 2018
Tom Applegate | Nov 7, 2019

Walnut she'll with DL cream (if Rio still sells it) works very. well in med to.low power vibratory tumbling. The grade of cream I think is dl2. Been 40+ years since I used hundreds of pounds of it.

How can I order on line and go pick up my order?

Maggie Rose | Nov 7, 2018
Emily Horne | Nov 6, 2020

You can choose pick up from store when checking out, near where you add your shipping address

I got too much liver of sulphur oxidation on chain copper bracelet. How can i remove part of it?

dixie walljasper | Nov 7, 2017
Cat Manolis | Nov 7, 2018

Use Penny Brite to remove oxidization. I had the same thing happen, I first wire brushed it with dishwashing liquid and then used Penny Brite and it worked perfectly!

Can I physically go to your location and purchase what I need?

Pita Monty | Nov 6, 2020
Nick Glaza | Nov 6, 2020

Yes from 8:30 am to 5 pm!

how to clean tarnish from coils of sterling wire and sheet of various gauges that have been hanging in a shop for years ? i have tried dropping them in the pickle but that did nothing . I would like to clean this old stock so i can solder it well.

thomas lauver | Nov 6, 2020
Michelle Mediati-Whalen | Dec 11, 2021

A fine sand paper and after wash with either steel wool, Scotch bright pad and an Ajax type product. That will clean it up but will take a while. That's what we used when I took metalsmiting in college

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Do they sell retail?

Beverly Rector | Nov 6, 2020
sandra lucero | Nov 6, 2020

Yes they do.

Hi i am looking to get in to jewelry work and was wondering how to get started i had heard you guys teach classes and was also wondering if that was true

Isaac Griego | Nov 7, 2019
Jeanne | Nov 7, 2019

Rio does indeed teach. They have a course schedule online

Why don't you people answer your "Contact Us" link ? I have tried contacting you regarding gauge size of silver wire, & I got an email saying you would contact me via email within so many working days & your time of being open & nothing more. HELP

Garry Dodds | Nov 7, 2018
Phillip Scott | Nov 7, 2018

Hi Gary, I would be happy to help with that. Not sure why that request was not responded to.

do you buy scrap silver and gold

craig hirsch | Apr 10, 2022
Michael A Johnston | Apr 10, 2022

I'm sure that we do you will need to contact IM OR FINDINGS

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I have a problem releasing silver foil from the backing paper. Is there a trick to it? I believe it is pure silver not sterling.

Claudia DeWees | Nov 7, 2019
lionel johnson | Nov 7, 2019

Not worth to get silver out of it unless it is tons

Looking for 6- 8mm puff heart for necklace i am making. Can you help

Joe Kiyotoki | Nov 7, 2019
Debbie Taylor | Nov 7, 2019

Go to Rio Grande.com because we have thousands of products. One call to our call center will get you a definite answer.

I am trying to place an order and the page below my address is grayed out so I cannot process the order. What should I do?

Michelle Wahl | Nov 7, 2019
Angela Jacobi | Nov 7, 2019

Call customer service

Hi, I'm new to metal torching & just purchased a nice batch of gallery wire. Some is ss & some is argentium. Can I solder argentium to silver ? How about nickel...can I solder it with ss, argentium or even copper? Thanks!

Samuella Ramsey | Nov 7, 2018
Connie Layton | Nov 7, 2018

Yes. Argentium is a silver. It is purer than Sterling and less pure than fine silver. I, personally am not a fan of argentium but many of my friends use it. Use it just like any other silver.

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Is a 22 gauge sterling silver sheet heavier (thicker) than a 24 gauge sterling silver sheet?

Barbara Peterson | Nov 7, 2018
Connie Layton | Nov 7, 2018

Yes. I use 22 gauge for most of my work. I use 24 for additions like leaves, feathers and other decorative fabrications because it is easier to fold and form into things. I use 20 gauge for cuffs. You will like your pieces much better if you use a beefier, heavier, piece of silver. I hope this has been helpful.

I need a set of catalogs...tools and findings

James White | Nov 7, 2017
Philip Nguyen | Nov 7, 2019

I need a set of Catalogs of tools and fidings. Please send to my address is Philip Nguyen 3218 Landess Ave. #2 San Jose,CA 95132 Thank you so much

Hi good day to all.. I was wondering what machine makes gold and silver earrings back.. would like to purchase one.. thanks much.

Dwane Khan | Nov 7, 2017
Connie Layton | Nov 7, 2017

Not sure I understand the question. There are several different kind of earring backs. One is the post and it's made from 18 or 20 guage wire. A small hole is drilled into the silver, the wire is soldered into the hole. The wire is cut to desired length, filed round on the end.

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