Air and Space Self Storage

Category: Self-storage facility in Chantilly, Virginia

Address: 14560 Lee Rd, Chantilly, VA 20151, USA

Phone: +17032632602

Opening hours

Sunday: 10AM–4PM

Monday: 9:30AM–6PM

Tuesday: 9:30AM–6PM

Wednesday: 9:30AM–6PM

Thursday: 9:30AM–6PM

Friday: 9:30AM–6PM

Saturday: 9AM–5PM

Reviews

Andrew Schneck

Sep 30, 2022

Would recommend this place to anyone. Prices are good and service is great! Tre helped me with getting my unit, access to the facility, and navigating this facility. Want to say thank you for the excellent customer service!

Pinktagpole

Sep 28, 2022

*** Update as of September 2022, the exit security gate is still broken and left up all the time for anyone to enter the facility without a code. While rental fees have gone way up in the last few months, the roll up door is still broken and often left open for both people and rodents to enter the facility. The management (Bobby) is terrible -- very rude to customers, relatives sit smoking on lawn chairs in front of the office, and worst of all he does not do the most basic job which is keeping the place up! This used to be a good facility, and the current management is doing a horrible job at maintaining it. Reaching out to (855) 644-PLUS did not result in any improvement in the situation by the way as the situation is even worse three months later. *** I am a long term customer at this facility and maintenance of the place has gone downhill in the past year. The exit security gate is often broken and left up so anyone can come in, the roll up door near my unit has been broken for months. The floors are dirty — I have seen the same trash on the ground every time I come. I can’t stand coming to my unit because often heavy metal music is blasting on the intercom. Management does not seem to care about keeping the place up. Past managers of the facility used to take pride in running the facility well but currently I would not recommend this place.

Patricia Burgos

Aug 11, 2022

Omg this place is so nice everyone should come and see it

James Wills

Jul 8, 2022

I had a wonderful experience last year getting a very clean and climate controlled unit for a reasonable cost. Customer service was great with Adrian and his team. However, rates have escalated 50% in a little over a year and the new manager Bobby is rude, arrogant, and abusive. Adrian allowed me to back up on the sidewalk entry to load and unload. When I did this recently, Bobby came running out of the office yelling at me. After parking elsewhere and completing my transfer, I went into the office to discuss the customer service thinking that he might apologize for the attitude, instead he resumed his rant and yelling. I left and will be getting out of this place as soon as possible. It's a shame because it's very convenient for me. But, there are lots of other storage places in the area.

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Questions & Answers

Do you sell boxes & moving supplies?

Air and Space Self Storage | Nov 6, 2021
Air and Space Self Storage | Nov 6, 2021

Yes we do! We offer a variety of boxes, tape, bubble wrap and packing paper. Please contact us so we can get you exact prices for your needs!

How long do I have to rent a self-storage unit?

Air and Space Self Storage | Nov 6, 2021
Air and Space Self Storage | Nov 6, 2021

Our self-storage unit leases are on a month-to-month basis with no required length of stay.

What is my gate code?

Air and Space Self Storage | Nov 6, 2021
Air and Space Self Storage | Nov 6, 2021

Gate codes are unique to each customer and are assigned at check in. For assistance with your code, or if you forgot/lost your code, please contact the store manager.

Do you have hidden fees?

Air and Space Self Storage | Nov 6, 2021
Air and Space Self Storage | Nov 6, 2021

We are proud to say that we have no hidden fees for our self-storage units!

Do you offer military discounts?

Air and Space Self Storage | Nov 6, 2021
Air and Space Self Storage | Nov 6, 2021

Yes, we do have a Military Discount! We are proud to offer a 5% discount, valid for all active or soon to be active military personnel, at our storage facilities.

Do you offer referral discounts?

Air and Space Self Storage | Nov 6, 2021
Air and Space Self Storage | Nov 6, 2021

Yes, we do offer referral discounts! Are you already a customer? Refer a friend and receive $25 towards your rent!

What is your self-storage lease cancellation policy?

Air and Space Self Storage | Nov 6, 2021
Air and Space Self Storage | Nov 6, 2021

We ask that you provide written notice 10 days prior to the end of your lease term.

Do you offer moving services?

Air and Space Self Storage | Nov 6, 2021
Air and Space Self Storage | Nov 6, 2021

No, we do not offer moving services. Our store manager can give you moving company recommendations though - just contact us!

Do you offer online bill payment?

Air and Space Self Storage | Nov 6, 2021
Air and Space Self Storage | Nov 6, 2021

Yes, we do offer online bill payment! Just visit our website and click "Pay Online" in the upper right-hand corner.

When can I access my self-storage unit?

Air and Space Self Storage | Nov 6, 2021
Air and Space Self Storage | Nov 6, 2021

You can access your unit 7 days a week during gate hours from 6:00 am - 10:00 pm using your access code. Our store manager is only available Monday - Friday: 9:00 am - 6:00 pm / Saturday: 9:00 am - 5:00 pm / Sunday: 10:00 am - 4:00 pm.

Can I store a vehicle?

Justin Brown | Nov 6, 2021
Air and Space Self Storage | Nov 6, 2021

Hello, yes you can store a vehicle. You can utilize an actual storage unit, 10x15 or larger or a parking space, if available.

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