Loews Portofino Bay Hotel at Universal Orlando

Category: Hotel in Orlando, Florida

Address: 5601 Universal Blvd, Orlando, FL 32819, USA

Phone: +14075031000

Reviews

David Guerrero Piñero

Nov 6, 2022

It is a real cool place that makes you find yourself in Italy for a few moments and the children have a great time whenever we go to Orlando.

Lourdes Arucas

Nov 4, 2022

A Vacation to Portofino without leaving the USA

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Questions & Answers

Does this hotel have a walking path to the parks?

Chris Wood | Jul 8, 2022
Cheryl Carter | Jul 8, 2022

Yes, a beautiful walk. Takes 10 to 15 mins. Nice paved walkways under the trees and pretty landscaping. Drops you out at the side of the entrance of Universal Studios.

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Does the hotel have a gym?

Isaac Fielding | Nov 6, 2019
C.J Desrosiers | Nov 6, 2019

Yes Sir

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Is there a Dunkin Donuts nearby?

EJ Hernandez | Nov 6, 2018
The Bacon Family | Nov 6, 2019

There are a handful a short drive away. Nothing in walking distance.

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Steak houses near portofino bay resort

Tammy Mccallister | Nov 6, 2018
Donald Kahler | Nov 6, 2018

Yez

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Is it pet friendly?

L. C. | Oct 6, 2022
Debbie lawson | Oct 6, 2022

Yes we saw pets

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When will this hotel reopen ?

Mary Perdue | Nov 5, 2020
Debbie Butner | Jan 9, 2022

It’s open now with lovely room renovations.

Do the hotel rooms have coffee makers or kettles?

Julie Adams | Nov 5, 2020
Dianne Stomber | Nov 5, 2020

yes neat

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Do you have an airport shuttle? Also, do you have a shuttle to Universal from your hotel?

Anna Clader | Nov 6, 2019
REAL LUXURY TRANSPORTATION | Nov 6, 2019

No shuttle from airport. To the park yes, and they water taxis. The waking distance is short to Universal Studios. They airport have shuttle company and taxis or contact us at REAL Luxury Transportation at FB.COM

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Is there transportation from the airport to hotel?

Anne Terry | Nov 6, 2018
Tommy Fields | Nov 6, 2018

Yes

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Is there a beach near the hotel

A Google User | Nov 6, 2018
EJ Hernandez | Nov 6, 2018

Yes, just put on your suit and jump in the lake behind the building.

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What size is the fridge in the regular rooms? We have booked a two queen over looking the bay.

Kate Dalley | Nov 6, 2018
Casper Johnson | Nov 6, 2018

Regular hotel room fridge.

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Is there a shuttle to an from the orlando airport

phyllis morgan | Nov 6, 2018
Ryan | Nov 6, 2018

I used the LYNX city bus. $2 per adult, $1 per kid under 11. Take the 111 from the airport, get off at the Florida Mall, get on the 37. That bus takes you right to the Universal Transportation Hub. From there, get on the free shuttle to your resort hotel. It took right at an hour, but we arrived in the morning and weren't in a rush. It's definitely the cheapest way to go.

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How much does it cost to park a car at portofino?

Niamh Sullivan | Jun 8, 2022
Donovan Parker | Jun 8, 2022

Hotel guests pay $28 (plus tax) per vehicle per night for self-parking. For anyone visiting during the day, five minutes or less is complimentary, up to 30 minutes is $10, and anything over that is $45 for the day.

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Breakfast at Portofino ok? And where.

Paul Harris | Nov 5, 2021
Brian Nees | Nov 5, 2021

They have a Starbucks.

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What time does the pool close?

Ever Hernández | Nov 5, 2021
Matt Poole | Nov 5, 2021

11pm

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How much Extra would it cost to have a 5th adult in a Portofino Hotel room? Do we need to call and make the specific reservation?

John Temple | Nov 5, 2021
Gerald Stewart | Nov 5, 2021

We booked two adjoining rooms, three in one room and two in the other not bad at all. As it turned out we spent about $5,500 for five people room board meals and express passes for 4 nights.

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Does the hotel offer a shuttle to international drive?

Sharon Smith | Nov 5, 2021
Tippy Toes | Nov 5, 2021

As far as I know when we went they had a complimentary shuttle to all 3 parks. I would tall and ask to make sur

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How do I schedule a character wake up call?

G | Nov 5, 2021
Mary Dickinson | Nov 5, 2021

Hey There! THAT is such a GREAT thing!!! All you have to do is go down and see the Concierge - THEY are the BEST and will help you and arrange all of it FOR YOU! You're gonna have a Fabulous time there, I'm from Florida and have stayed here MANY times...... You'll FEEL like you're actually in Italy 🇮🇹 Have a wonderful time!!

What time is check in

Joseph Savini | Nov 5, 2020
Howard Waddell | Nov 5, 2020

If the room is ready, you may check in early

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Can you do laundry?

Kay Sherrard | Nov 5, 2020
Paula Melton | Nov 5, 2020

I did not see a place to wash. I stayed only two nights.

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How many express passes per room

Destiny nguyen | Nov 6, 2019
Nathan Henderson | Nov 6, 2019

One per primal sun.

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Can their rooms be conjoined?

Destiny nguyen | Nov 6, 2019
Doris P. | Nov 6, 2019

Yes

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Why isn't one of the pools dedicated as adult only?

Dawn Hildreth | Nov 6, 2019
REAL LUXURY TRANSPORTATION | Nov 6, 2019

To enjoy the vacation...

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I would like to book some Spa Treatments on the day we check in. Is it possible to book the treatments before check in time?

Lindsey Brooker | Nov 6, 2019
Admin D Ball | Nov 6, 2019

I do believe that they would let you. Loews works very hard at making sure everyone is happy.

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Do 100% disabled vets receive any discount on rooms at this hotel?

Peggy Connor | Nov 6, 2019
Sue Ann Marie | Nov 6, 2019

They do give veterans discount but I think they down graded our room.

How does the self parking work? We plan on coming and going a few times throughout our stay was wondering if there is a no re-entry after you have parked policy?

Anthony Dean | Nov 6, 2019
J. Olivero | Nov 6, 2019

You can go in and out. It's a private self parking for hotel guest only. There is a daily fee not that bad for the convenience and safety of your car. You can also valet.

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Does lowest have a spa on the property?

Suzanne Viveiros | Nov 6, 2019
Thomas Hoskinson | Nov 6, 2019

Best one around!

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Can I get 4 passes if we have 4 guests staying in a double queen room?

Vera pan | Nov 6, 2019
Kevin Johnson (KJcanhelp) | Nov 6, 2019

Yes you can get as many fast passes as guests in your room. The pass is your actual room key so you just need to get room keys for every member you want to have a fast pass.

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Do you have transportation to disney parks and disney springts?

Lorena Macri | Nov 6, 2019
Er “Ergutii” Guti | Nov 6, 2019

No disney and universal are in competition

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Do water taxis go to islands of adventure

Dayle Fish | Nov 6, 2019
Tereka Copeland | Nov 6, 2019

Water taxi drops you right in front of the globe closest to Universal.

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Is complimentary breakfast included in all room packages?

Bronwen M | Nov 6, 2018
Tom McGee | Nov 6, 2018

No you need to have club level room to get breakfast.

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What does the express pass allow for?

Pamela McKee | Nov 6, 2018
Kevin Johnson (KJcanhelp) | Nov 6, 2019

The Express Pass allows for skipping the regular lines at the rides. You save a lot of time and get to go on many more rides because your wait times are anywhere from 50% to 90% lower than without. If you are going to multiple park the Express Pass is the only way to get the most out of your adventure.

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Is there a Barnes and Nobles near by

Sarah Laframboise | Nov 6, 2018
Jonathan Durichek | Nov 6, 2018

Yes

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In the rooms with kitchen, they have microwey ... or something to heat, in case of going with children?

Laritza Méndez | Nov 6, 2018
Michael Starnes | Nov 6, 2018

Depends on the room. The suites have kitchenettes. Ask when you are booking

At what time performs music of the night during august 2018?

ramon terada | Nov 6, 2018
Er “Ergutii” Guti | Nov 6, 2018

8 30 summer 730 winter the show is in one of the balconies so you can enjoy from the piazza (patio) is just half hour show'but it is good

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Do you have a pharmacy ?

Maria Alvarez | Nov 6, 2018
Vikki Rambo | Nov 6, 2018

No but they have a small place to get the basic over the counter goods. Sunscreen and Tylenol and such.

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What size is the sink in the rooms?

EJ Hernandez | Nov 6, 2018
Kevin Johnson (KJcanhelp) | Nov 6, 2019

Standard size EJ. Next question.

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Is there a rest stop nearby?

EJ Hernandez | Nov 6, 2018
Kevin Johnson (KJcanhelp) | Nov 6, 2019

Yes EJ. Next question.

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Does the water smell like rusted pennies?

EJ Hernandez | Nov 6, 2018
Kevin Johnson (KJcanhelp) | Nov 6, 2019

No EJ. Next question.

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Do the rooms smell like moth balls?

EJ Hernandez | Nov 6, 2018
Chris Skeans | Nov 6, 2018

No

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We are coming July the 29th. My son T.David Miles, his 2 daughters & me G'Ma Texas. What are some of the costs of the spa? Do you have a shuttle to the Holy Land Experience? What rooms did David reserve, I am sooooo excited!!!!!!

Konnie Miles | Nov 6, 2018
Sarah Nunn | Nov 6, 2018

I cannot answer any of your questions. We just returned from a week stay with them. IT WAS AMAZING! We cannot say enough good things about our entire experience!!!!!!

Is there a place for me to board my pet while I'm there

Nejeana Fowler | Nov 6, 2018
Anita McKnight | Nov 6, 2018

They have a wing that is pet friendly.

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They receive purchases made over the Internet at the hotel and deliver them to the guest when he arrives. How much do you charge to receive the package?

Norma Pagani | Nov 6, 2018
Fernando Torres | Nov 6, 2018

If they receive, to know about the cost you must ask in the lobby

Where do you Park ? And is it a long walk to the hotel from the parking lot

Roman maximus | Nov 6, 2018
Kevin Johnson (KJcanhelp) | Nov 6, 2019

Valet will bring you to front door as usual but self parking in the parking garage is right next to the main lobby. We parked underground next to the elevator and took us a 3 minute walk to the front door. Very convenient.

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Is the food free?

Lauren Hubbard | Nov 6, 2018
Alex Morganti | Nov 6, 2018

I suppose it depends on whether or not there are all-inclusive packages, but it wasn't for me... It's not by default.

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Hi there! Is there any way to begin using the express pass before the check in time? It's not worth going to the parks after 4PM... do they let you enjoy this feature (which was supposed to be good) before going to your room?

Rachel Martins | Nov 6, 2018
Cheryl Daniel | Nov 6, 2018

You can check in as early as 6 a.m., but your room will likely not be ready. They can hold your luggage at the bag check area and you can head over to the parks to start using the Express Pass included with a stay at Portofino Bay right away. You can use this perk on the day you check in and the day you check out.

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Is there a parking fee for guests.

Larry Anderson | Nov 6, 2018
Wesley Shoffner | Nov 6, 2018

Yes. There is a self park area or a valet service. Both have a fee

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Club room available

A Google User | Nov 6, 2017
bach2me1 | Nov 6, 2018

We stayed in Club level 3 nights in December, it was awesome.

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Do standard rooms have fridges?

Dwayne Wickman | Nov 6, 2017
Kevin Johnson (KJcanhelp) | Nov 6, 2019

Yes. Standard rooms still have fridges.

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