United States Postal Service

Category: Post office in Phoenix, Arizona

Address: 9635 N 7th St, Phoenix, AZ 85020, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–4:30PM

Tuesday: 8:30AM–4:30PM

Wednesday: 8:30AM–4:30PM

Thursday: 8:30AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: 10AM–1PM

Reviews

Cristina Shein

Oct 28, 2022

Employee with the face tats 10/10, would work with again.

John Stevens

Oct 9, 2022

Absolutely pathetic. Packages not delivered. Returned to sender for no apparent reason except incompetence, who's running this location?!?! Local mail person looks like a homeless guy found a postal uniform in the dumpster and decided to wear it like it's his "Sunday best".

Jessica Chapman

Sep 28, 2022

We had a package of medication that was delivered and when I went to get it, I discovered the package box key JAMMED, into one of the crevices in my mailbox. My apt complex staff won't touch it because the mailbox is USPS property and the local post office is closed with no way to contact a human. The main USPS number gets you to "customer service" which does nothing but put in a service request that could take up to 3 business days to fix it, MAYBE.

Ed Santeford

Sep 15, 2022

What point is there to having a postal service when I have to go get my packages every time. This was not an issue until recently but it gets brushed off when I mention it. I feel like they are paid far to much for as lazy and useless they are at their jobs. Whichever politician promises to shut them down or privatize them and replace every employee gets my vote.

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Questions & Answers

How come knowones answering the phone?

Aisha Alexander | Nov 6, 2018
Arlette Khouzam | Nov 6, 2018

After 6 or 7 rings it turns into a funny sound

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Is there anyone answering the phone?

Arlette Khouzam | Nov 6, 2018
Laurence Rose | Nov 6, 2019

I have called repeatedly and cannot get anyone to answer the phone, except for once and that person put me on hold for about 15 minutes, after which I got tired of holding and hung up. I also tried two other postal phone numbers with the same results. NOTHING! I had mail stolen and they don't seem to care.

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Vacation hold ended two days ago and the mailman didn’t deliver my mail yesterday. Today I made a phone call to the Sunnyslope office and they assured me it would be delivered today. Guess what, no mail today. What do I need to do? Very frustrating.

Chris Lloyd | Nov 6, 2018
Chris Lloyd | Nov 6, 2018

Thank you, Jason! Fortunately, the mail came after I checked it tonight at 5:00 p.m. My husband decided to check it again in case it was delivered after I stopped at the boxes. Low and behold it was there! I spoke too soon.....very happy we got our mail tonight.

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My carrier keeps delivering my neighbors mail to me. I cannot get Sunnyslope to answer the telephone.What to do?

Steve Guinn | Nov 6, 2018
Steve Guinn | Nov 6, 2018

Thanks, will try

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How to speak to anyone at the post office??? General call center with 800... has no answers!!

Marina Pietrowski | Nov 5, 2021
Cris Burnette | Nov 5, 2021

Google the local numbet

Why don't they answer the phone at sunnyslope post office 7th Street and Hatcher.

Melanie Brantner | Nov 5, 2021
Sonja Lozoya | Nov 5, 2021

That is the nicest staff at this post office and they are super busy. Stop in and see them

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Why was I told by the mailman that if my mailbox has a car in front of it that they do not deliver the mail if they.can not drive right up to the mail box and put the mail in without getting out of the car that they just do not deliver the mail?

Tazz Fryhling | Nov 5, 2020
Jason Riddle | Nov 5, 2020

Because your not suppose to block the mailbox. Same thing with a garbage can, if you park a car in front of it do you think the garbage man is going to get out and move the garbage can for pick up. The carriers are on a time schedule and if your mailbox does not require getting out if the vehicle and its blocked it will be passed up and tried the following business day. If every mailbox is blocked on an out the window delivery do you realize how much extra time it would take for that carrier to deliver their route. All the Post Office asks for is enough space to pull in, reach out and place the mail in the box. Usually about 10 feet before and after the mailbox

what's working hours

Heyi Wu | Nov 5, 2020
Jason Riddle | Nov 5, 2020

Window service is open from 830 to 430

have not been receiving notices in my box, go to post office they say they don't have my package ups stated they delivered my package to post office i would like to know where my package is.i call no one answers.

anghelicha taylor | Nov 6, 2019
Ian McMillon | Nov 6, 2019

Bring your tracking information in to your station and ask them to search the delivery system for the delivery status. If the package shows as delivered but you did not receive it ask for the GPS location of the delivery.

Does anyone know how often they check the blue collection box? I have mailed out letters 3 times last week and I was supposed to get letters back within 3 days but I haven’t gotten anything

Roxx | Nov 6, 2019
Jason Riddle | Nov 6, 2019

Collection boxes are picked up everyday and the boxes have posted pickup times in the lid. Plus every collection box must be scanned for each posted collection time.

Are they open on presidents day the po boxes

Robert Laplante | Nov 6, 2019
Anthony Jimenez | Nov 6, 2019

Yes we are processing mail today

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My question is why after 7 or more days, letters that belong to other people don't get picked up specially after they seem to be important documents.

EL 19 | Nov 6, 2018
Tiffany Suzanne | Nov 6, 2018

Need more info, picked up from where? Your personal mailbox, if so how is your mailman suppose to know the person does not live there unless you write DOES NOT LIVE HERE on the mail. Not everyone puts in a forwarding address. I would venture to say that maybe 50% of the general public actually puts in a forward. Also we see lots of mail that looks important but if you look at where the postage goes it will state some kind of standard or first class, standard mail does not get forwarded and first class does but for a short time. Hope this answered your question and thanks for using the US Postal Service

how to place a hold on mail while on vacation?

Karen Berman | Nov 6, 2018
Jason Riddle | Nov 6, 2018

Very simple, if you have met your mailman and he treats his customers like I do my mail customers you can leave a note in your mailbox with the flag up. You can also go online and put in a hold for vacation which all holds are good for up to 30 days. You are able to put in a start date and an end date with your choice to pick up or have your mailman restart your mail on a your return date. The last way to put your mail on hold is by going into your post office and filling out a vacation hold card and giving it to a window clerk and she will give it to the route you live on. Hope this is helpful

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