Best Buy

Category: Electronics store in Scottsdale, Arizona

Address: 15449 N Hayden Rd, Scottsdale, AZ 85260, USA

Phone: +14805566707

Opening hours

Sunday: 10AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Cyndi Blosky

Nov 5, 2022

Was happy I had an appointment. The tech was able to identify the issue and showed me how to correct it. Very happy with the service.

Layci Charland

Oct 28, 2022

Usually good customer service but after 4 hours trying to get help with a bad phone they sold, as well as getting any of the dozen questions answered about the products I bought from THEIR store, I ended up just leaving frustrated with hours of wasted time. "Customer service" is what businesses need to get back to, everywhere, really. It's not high maintenance to expect friendly, knowledgeable and helpful staff when supporting business. Get it together guys so we can come back!

Juliana Orwin

Oct 25, 2022

Excellent service

Steve Kubica

Oct 24, 2022

Very easy place to buy.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Nov 5, 2022
F Molnar | Nov 5, 2021

Masks required, sanitizing station available. Restrooms are still open.

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If there is a deal online, does it just apply online or the store too

Alex Miller | Nov 6, 2019
Scott | Nov 6, 2019

The store will price match their own website if you attach trend micro to your purchase

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Locked out of computer too many tries can you help with thisproblem

Barbara Korb | Oct 15, 2022
Neal Hawkins | Oct 22, 2022

Their Geek squad should be able to help and they do house calls.

Does best buy give a military discount to veterans , at scottsdale best buy ?

Eve Gorelick | Jan 9, 2022
Maryanne Mueller | Jan 9, 2022

no

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Can I make an appointment with someone at Best Buy to teach me how to use my new Fire HD8 Tablet? Susan

A Google User | Nov 5, 2021
David Fennema | Nov 5, 2021

Possibly. Not sure if that is their forte. I think they are more about computer repair and such.

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Have they started the hands on display for iphone 12 and pixel 5 yet?

MeesterSumit Tuladhar | Nov 5, 2020
Scott | Nov 5, 2021

Yes though to my knowledge it is only the carrier specific ones.

Microphone cuts in and out . Working with Dell Technical support now for 1 week. Ongoing issue Is this now a hardware vs software issue ?

David Heck | Nov 5, 2020
Daniel Rivera | Nov 5, 2020

Does it cut in and out locally? If local recordings are flawless and the mic cuts in and out while on conference calls, it could be your internet connection. Test for jitter and packet loss. Good luck.

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Do you need to make a appointment to go into the Scottsdale store?

helen ison | Nov 5, 2020
R A Seethaler | Nov 5, 2020

Not any more

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I thought I was connected through Best Buy to Webroot, however when I click on the link it is not showing anything. How can I verify I have the security installed?

Melanie Vinuelas | Nov 5, 2020
Marcosco V | Nov 5, 2020

Did you receive a free subscription to Webroot from Best Buy? Do you have a Best Buy account? If yes, then Best Buy will provide you with an activation key for Webroot. You will establish an account with Webroot, which is totally separate from Best Buy, install Webroot and then activate Webroot with the key Best Buy gave you. A link to install the software should have been sent to your email address on your best buy account or you can find a link for Webroot by logging in to your Best Buy account. Did you download and install Webroot and you are not seeing it on your computer? Do you have a PC or Mac?

do you recycle cameras?

Philip Svanoe | Nov 5, 2020
Chantel T | Nov 5, 2020

I believe they do but I would call to make sure

Does Best Buy install screen protectors that are bought in store for an Ipad Pro 12.9"

A Google User | Nov 6, 2019
Sol Oshyn | Nov 6, 2019

Yes they do for a one time charge of $14.99 but the installation covers future installations.

Can you drop cd's here to be recycled? Do they also take the cases?

Erin Atherton | Nov 6, 2018
David Goldfarb | Nov 6, 2018

No

are there charges for electronic recycling other than TV sets?

Gloria Anderson | Nov 6, 2018
Ken Morgan | Nov 6, 2018

No, it's free.

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Does the geek Squad diagnose T V problems ?

Charlotte Carter | Nov 6, 2018
Ishmael Hassan | Nov 6, 2018

No

Do you carry camcorder tripods at your location?

R J Fitness | Nov 6, 2018
Scott | Nov 6, 2018

We are not employees but yes they do. They are in the camera department and comes in a variety of sizes.

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Can I get help for a problem with my Apple IPad at Best Buy?

Carole Spangrud | Nov 6, 2018
Scott | Nov 6, 2018

If it is questions you have on how to use it then yes. If it is a hardware issue then the store is limited on what repairs they can do. I would bring it to the geek squad agents to have them assess it for you

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Do I need my receipt for a return ?

William Ulery | Nov 6, 2018
Scott | Nov 6, 2018

Yeah or youll get store credit without it

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what is the best brand of replacement 6.5 in. speakers to install in rear of a 2015 Hyundai Elantra that is sold at best buy

SCOTT WEIDENHEIMER | Nov 6, 2018
Scott | Nov 6, 2018

Klipsch

looking for macbook pro SKU# 4600200 can you tell me where it might be available?

Tj Levy | Nov 6, 2018
Scott | Nov 6, 2018

It's in the Apple department

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