Cleveland Property Management Group

Category: Property management company

Address: 360 Alpha Park, Highland Heights, OH 44143, USA

Phone: +14404610050

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: Closed

Reviews

Samantha Hunt

Nov 4, 2022

The customer service of CPMG is amazing. It never feels like I am getting the run around or anything like that. They are kind, helpful and knowledgeable.

Michelle Hollins

Nov 4, 2022

Very good communication with the representative from Cleveland Property Management. The representative was warm and friendly and answered all my questions.

Rozayy Gucciano

Nov 2, 2022

Regina was excellent provided quality customer service she went above and beyond she helped me with logging in the website and requesting maintenance excellent service thank you Regina😊

Tiffany Monroe

Nov 1, 2022

The company has a lot of customer service issues. Departments dont seem to communicate with eachother. The customer service mistakes are endless! Regina is great! Overall as a company, some adjustments need to be made in order to respond to tenant concerns in a timely, consistent manner.

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Questions & Answers

Do you paint, patch, clean, and repair all units so they are move in ready?

Tabatha Thompson | Nov 6, 2019
Laird Wynn | Nov 6, 2019

Tabatha, We do inspect each unit after a resident moves out and work with the owner of the property to make sure that any necessary work is completed. While we don't repaint every unit after every move out, we do ensure that their is no damaged or flaking paint at a minimum. Our unit are also cleaned. Our goal is to provide you with a clean safe and neat home. Please see: http://clevelandpropertymanagement.com/rentals.htm for a list of our available homes.

How much is the late fee

Jimmie Williams | Nov 6, 2018
Cleveland Property Management Group | Nov 6, 2018

Jimmie, Thank you for your question! Our late fee is $50 if rent is not paid BEFORE the 5th of each month. An additional late fee of $100 will be applied if rent is not received before the 10th.

I leave in a house now so do I get to get one of your house and how do I get a application on line

Shelia Vintson | Nov 6, 2018
Cleveland Property Management Group | Nov 6, 2018

Hi Shelia, Thank you for your question! In order to rent one of our homes, you can visit our website to see what houses are currently available to rent ( http://clevelandpropertymanagement.com/rentals.htm ). Once you see a home that you like, click on the picture of the home and it will bring up details and a description of the home. Right under where it lists "Bathrooms" you will see "Apply Online." Click that, and it will take you to our application!

What do I need to get a rental home

Marco Robinson | Nov 6, 2019
Laird Wynn | Nov 6, 2019

Marco, Please see https://www.clevelandpropertymanagement.com/rentals.htm to see the properties that we have for rent. In order to rent a property with us we require 3x rent as income, a good background check and a credit check. We verify income through pay stubs and ask for a landlord reference. We don't have a minimum score. We look at the whole credit report and the strength of other aspects of the application to make a decision. If there is a low score we look to see why and make a decision based on all factors. The application is filled out online and is accessible from the listing page for each unit.

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Hello everyone, do this company operate in Cleveland ? And can be just one multi family property? I’m out of state investor and I would like to have a good property management company in place. Thanks

Amauris | Nov 6, 2019
Nikole Sheppard | Nov 6, 2019

We rent from them for the past 3 years. They have properties all over northeast ohio, that I am aware of. We live in Parma. We have not had any problems in 3 years... which I great. Some of the properties are multi-family. However, we rent a single family home. Hope I helped a bit for you.

Do Cleveland property management accept section8

Ricardo Harris | Nov 6, 2018
John Evans | Nov 6, 2018

Yes they do

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What are the qualifications when renting

Laquania Lamar | Nov 6, 2017
Cleveland Property Management Group | Nov 6, 2018

Laquania, Thank you for your question! Applicants are subject to a background check, credit score check, previous and/or current landlord verification, and income verification. We look for a positive and clean rental history, verifiable income (this must be a minimum of 3x monthly rent), account payment history, and debt to income ratio.

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