Genesis of Springfield

Category: Genesis dealer

Address: 7615 Loisdale Rd Unit B, Springfield, VA 22150, USA

Phone: +17037769040

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–8PM

Reviews

JL Oc

Oct 15, 2022

Napoleon & David were the best! Extremely polite, informative, helpful and never pushy like some other dealerships. They were straightforward in pricing, customer service, and how to move forward.

Venkatesh Daggubati

Aug 17, 2022

Horrible experience with Syed. No professionalism. Worst sales person I have ever met.

Patty Andrews

Jun 24, 2022

I called Tuesday never got a call back. Called again today still no call back. What does it take to get a phone call returned or do you just have to show up to the service department? Cannot believe all this difficulty for a very small issue on a $80,000 car with only 2800 miles on it. Somebody, anybody just tell me the secret password to get a call back. Still waiting..

Photographer

Jun 7, 2022

To whom ever read this review, PLEASE choose another dealership. I had the worse customer experience in my life there, from lack of professionalism, to having a discussion with the manager on how to treat customers. Why do I have to talk to a "manager" about customer service? I came there with all intension of purchasing a new vehicle, and it became a debate over $150.00. I am left that dealership smiling because not only did I save my money, I found the car at another dealership. If you're customer expectations are high, I STRONGLY recommend you try another dealership...SAVE YOUR TIME AND MONEY!

Thanks! Your review is awaiting moderation.

Questions & Answers

When’s the best time to trade my car in?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

There’s no time like the present. Since the used car market is slim right now, we are offering above market value for your trade. Give us a call today and we can walk you through the process.

When will the 2022 G70 be available?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

The 2022 G70 is available now. Come see the redesigned G70 today.

Do you buy cars?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

Yes, we will buy any vehicle with no purchase necessary. The process is simple and only takes a few minutes. You can leave with a check in hand, or purchase something new. It's your choice.

Where do used vehicles come from?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

Used vehicles come from a variety of sources such as trade-ins, auctions, rental car fleets, or demos. We will provide you with your vehicle’s history as well.

When do I need a tire rotation?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

A tire rotation is recommended every 3,000 to 5,000 miles, or every time you get an oil change. If your vehicle doesn’t require an oil change that often, plan to rotate your tires every 6 months.

What does it mean to lease a vehicle?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

Leasing a vehicle is similar to renting a vehicle for a fixed period of time and miles. Give us a call if you have any questions or want further information.

Have your inventory availability and/or services changed due to the pandemic?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

No, we are still able to get the vehicle inventory everyone wants and we are still providing all services needed. We have upped our safety precautions during sales and service appointments. We require everyone to wear a mask while visiting as well as on test drives, we are using steering wheel covers while in the vehicles, and sanitizing commonly touched surfaces every hour. The safety of our employees and customers is our top priority.

Do you offer any incentives for buying a new vehicle?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

Yes! At any given time we offer a number of different specials and incentives on a variety of new vehicles. Whether you’re interested in a performance vehicle, luxury vehicle, or a daily driver, we ensure you will get the best deal out there.

Do you buy vehicles?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

Yes, we have a used car specialist on sight. Even if you do not want to purchase or trade a vehicle, we would be more than happy to purchase your vehicle from you.

Can my vehicle be delivered to me at home?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

Yes, we can do home deliveries for sales or valet service appointments.

What is a certified pre-owned vehicle?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

A certified pre-owned vehicle is a used car that has been through a rigorous 160-point inspection, refurbished, and has been certified by the manufacturer. These vehicles include an extended warranty from the manufacturer as well as additional benefits.

What engine options are available on the 2021 GV80?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

The GV80 is available in a 2.5 I4 RWD or AWD as well as a 3.5T V6 engine.

What is the 2022 Genesis GV70 0-60 time?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

The GV70 will go 0-60 MPH in about 6.5 seconds and stop from 60-0 in 2.7 seconds.

Has the 2022 G70 arrived?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

Yes, the 2022 G70 is here and waiting for you to take a spin. Call or come in today for a test drive.

When will the GV70 be available for purchase?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

Our first GV70’s to be delivered have already been sold, but we have plenty more that will be here by the end of the month and early July. Give us a call today for more information and to schedule an appointment to see the highly anticipated GV70.

What should I check on my car before a road trip?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

As you prepare for a summer road trip, check the pressure and tread of your tires, brakes, battery, belts, and fluids. I’d also recommend replacing your windshield wipers. Go ahead and clean the interior and exterior of your vehicle too. Having a sparkling clean windshield not only looks good but ensures you have a clear view of the road ahead. Bring your vehicle in for service and we’d be happy to look over the car, top off fluids, and run it through the wash for you.

If I find a vehicle I like online, can I have it held for me?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

Unfortunately, we cannot “hold” any vehicles. For a new vehicle, we can secure a deposit until you arrive at the dealership but, it’s at the discretion of the manager. We suggest calling the store first.

Read More

Has the dealer done any service on the used vehicles?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

All of our used vehicles are checked out by service and any needed repairs are completed at that time to ensure your vehicle is safe and ready to drive.

Do I have to put a downpayment on a vehicle?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

The simple answer is no, but this all varies from person to person as everyone has different circumstances. You will need to discuss this with the finance manager.

What are questions I should ask when buying a used vehicle?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

We encourage all of our customers to ask as many questions as they can about a vehicle they are interested in. A few questions you should be asking are: What's the mileage? How many owners has this vehicle had? Which parts have been repaired or replaced? Has the vehicle been in any accidents? Is there a vehicle history report available? Our sales team will hand you all of this information up-front to ensure you are completely informed when purchasing a vehicle from any Safford dealership.

What is a tire rotation, and why do I need one?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

Tires generally wear unevenly. Some may wear quicker than others. A tire rotation means we switch the position of your tires so they all wear more evenly. This way your tires can be used for longer before they need to be replaced.

Is someone available to speak in Spanish/Arabic/Korean?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

Yes, we have a very diverse group of employees at all of our locations who would love to work with you in any language you speak.

How do I check if my vehicle has a recall?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

To see if your vehicle may have a recall, click the link we have provided below, type in your vehicle's information, and the NHTSA will list all of the details. https://bit.ly/3kiRz1n

What is MSRP?

Genesis of Springfield | Nov 5, 2021
Genesis of Springfield | Nov 5, 2021

MSRP is the manufacturer's suggested retail price. This is also known as the sticker price with no discounts applied.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places