Jack in the Box

Category: Fast food restaurant in The Colony, Texas

Address: 4683 TX-121, The Colony, TX 75056, USA

Phone: +19726241169

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

yihnz

Jun 23, 2022

Don’t come here after Midnight. Every-time I order after midnight I get treated with rudeness, am missing food, and never get a receipt.. Tonight I ordered 2 burgers, some curly fries, and tacos. Missing 1 of the burgers, didn’t get curly fries, and tacos came with like a spoonful of meat.. oh, and can’t forget the missing receipt as well..

SA B

May 14, 2022

Worst customer service. Workers are slow and rude. . Especially the young boy who works the the front. I was only customer at store and he just look at me. It took 5 min to order the food. He didn’t give me a receipt. Who is the manger for this location. I will go other location on future. ZERO STAR ⭐️.

Ulisses Lopez

Apr 19, 2022

Lousy, lousy service with a team of people who ended up killing my appetite. I wouldn't have minded the low refund I was given with an attitude problem if it wasn't for a team built off of incompetency, especially to the girl that took my order and acted like I came from another planet when I pointed out that she misheard me. Don't get me started on the male clerk, who I could already tell had an attitude problem that needs to be addressed.

angelica z.

Feb 21, 2022

I have always held back on giving this restaurant a review. But enough is enough! Some of the employees had NO customer service skills, they were so rude, and when I asked to talk to a supervisor, they laughed and said they didn’t have one. I’m every shift there’s a manager on duty! Today they had no tacos, or they don’t sell milkshakes when it’s evident that is on the Menu. The Clerk was extremely rude that wouldn’t even let me finish my order when he was cutting me off. Please get your employees to get the proper training. You will end up with no clientele because of how they treat people.

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Questions & Answers

24 hours really

Bobby Ortega | May 7, 2019
Jennifer McBride | May 8, 2019

yes Jack in the box is 24 hrs

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Is the dining room open 24hr

Johnny Shaughnessy | May 7, 2019
Brandon Mullins | May 8, 2019

I am one of the managers and Yes it is.. The store as a whole stays open 24hrs a day 365 days a year... Including every single holiday.. We will close for 2hrs every 3 months late at night for standard cleaning and maintenance.. The only time the lobby will close is if the volume of people far exceeds our staff.. So if theres 10cars in the drive thru and 15 people inside and theres only 2 or 3 employees then we will close the lobby and even that in itself is rare..

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