Bank of America Financial Center

Donna Goodman

WHY IS IT SO HARD TO GET SOMEONE ON THE PHONE? SIMPLE QUESTIONS QUICK ANSWERS AND NO ONE TO ADDRESS. LOG ONTO ACCOUNT AND NOWHERE TO SEND MESSAGES. I JUST BECAME A MEMBER AND I BELEIVE I MADE A MISTAKE.

Yuri Herod

I talked to a Terri and she was a great person to talk to and was very helpful and I'm impressed with yall work and I'll be staying with yall and she is a amazing worker thank you for all your help.

Chelsea Galloway

Marianna was the teller that helped me today. She made no eye contact, no smile. She made me fill out a full receipt with an address and phone number even though I input my debit card and pin. When I asked for my balance she didnt even acknowledge that request. She just kept quiet and looked at her screen for a long time then she put the receipt on the counter and said was their anything else? It was only asked for her name that she said my balance was at the bottom of the receipt. She shouldn't be working customer facing if she cant be pleasant. Do sensitivity or retraining for her.

Bob Thorman

Beautiful building but I prefer to call BoA the Bank from Hell. That's how I felt every time I entered the place.