The Retreat at Steeplechase

Category: Apartment complex

Address: 11245 West Rd, Houston, TX 77065, USA

Phone: +12816403137

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–5PM

Reviews

diesel mic

Oct 22, 2022

Update: At&t is not a good choice very low internet speed furthermore they don't update to fiber at the retreat. Management should give other companies a chance else it will ruin the experience at the retreat. Maintenance is very good access to emergency work is a life saver. I have been a tenant for a long time over 6 years and I can tell you 2022 I cannot complain. The real issue is not management but tenant some neighbors are just hard to work with there is no apartment that would come after hours late at night to do maintenance. We have had several notice regarding pool & Valley trash however most tenant do not respect policies.

IMARI Crockett

Oct 2, 2022

These apartments are HORRIBLE. The good reviews seem fake bc I’ve talked to a few neighbors & they told me about the roaches and how they get moved into half done apartments. Both of my cousins moved here and BOTH of they apartments wasn’t done! One AC went out after a day! They keep saying maintenance coming for everything that shoulda been done before and they don’t. They waited weeks with no ac. They talkin bout they got a lot of acs broken bc of heat but collecting rent so why is there no money to fix ??? People telling me it’s been like this FOR YEARS. The manager always act busy and like she can’t talk to anyone, everybody talks for her! She don’t care what happens around here! How could you care about people and keep giving them horrible Apts! A place they call home. I can see if it was once but read these reviews it’s all the time. BELIEVE WHAT THEY SAY! Might as well move to the hood. They treat you the same. Overpriced for NOTHIN.

Georgina Granados

Oct 1, 2022

I live in these apartments it is horible is the maintenance as well as the office staff. they never listen when you need a maintenance order I have 3 months that the washing machine does not work and they only say to wait I do not recommend them

Tyrone Sanders

Sep 28, 2022

My only problem is the pictures from the website are not pictures of the actual property. They’re totally different apartments

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Questions & Answers

Do they accept housing choice vouchers

Chantel Jones | Nov 5, 2021
Deon Davis | Nov 5, 2021

You would have to call the office to find out

Why is it noone answers telephone there.?

Jean Sterling | Nov 5, 2020
Linda Arnold | Nov 5, 2021

They don't care

Good afternoon! I noticed you have 3 floors. Do you have an elevator for going to 2nd and 3rd floors?

Sarita Montiel | Nov 5, 2020
Kaze Zilinskas | Nov 5, 2021

Yes tgey have in the main buildin.

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