Address: 8500 N Beach St, Fort Worth, TX 76244, USA
Phone: +18175149327
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–2PM
Tiffony Leppanen
This branch needs a new crew! They are horribly disrespectful to customers, and they need new training on what actually customer service is. Talking back to the customer is not how to keep their business. Get it together BOA!
Denix Belovet
Imagine be a BOA member for over 15+ years, then you visited this BOA location and Fidel (the “host”) can’t even open the door for you even thou he is doing nothing. Then, you have to wait OVER an Hour to talk to one of the representatives. Well, guess what, I ended up at another bank and got my second bank account open in less than an hour. I’m thinking to switch banks after this experience. Why is this place still open anyways? For the sake of BOA reputation, this place needs new management.
Parker Robinson
There is always a line out the door, the only ever have 1 maybe 2 tellers open. But they have a greeter at the door and greeters inside. That’s a frustrating waste of labor. You may be higher up The ladder then a teller but it should still be policy to direct people where help is needed the most. If you don’t have enough people to open another teller then don’t have someone at the door or in the lobby. Employees are always nice and helpful this review doesn’t reflect the individual service but the management and management mindset.
Yoana Elizalde
This is the worst location to bank at. Long lines with only one or two tellers at all times . Finally when you do get to a teller and if Marcela gets called best believe they will deny helping you with your baking needs....They do not care for their customers. If you have to drive the extra mile to avoid this location please do so.
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Yes
I think they do.
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