Address: 101 Jim Wright Fwy, Fort Worth, TX 76108, USA
Phone: +18179358230
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–12PM
Mr. Gee
Horrible. Drive thru bank teller Myra refused to give me a direct deposit form. I was the only customer and no other cars were in line waiting.
Desi Torres
Called to get some help with an issue. The lady was too proud to tell me that they don't do temporary cards. And then proceeded to tell me they cannot help me with my issue and that I have to either set up and appt or call customer service. Bogus excuse. Considering switching to a new bank. She was not helpful over the phone, I had to ask her kindergarten questions to even get her to speak about anything else other than they don't have temporary cards anymore.
Frank Smith
great employeesHi, Frank. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social
Christopher Whitefield
I’ve been banking with WF for 12 years, have never experienced worse customer service. Clerk snapped at me about removing my card despite the fact that the machine was still processing, angrily tried to flip the machine to grab my card. Just depositing a check, nothing complicated. No explanation or apology. Also opened a business account here a couple years back, should have never come back based on that alone. Figured it was just one bad egg, but multiple customer-facing folks are rude here. It just happens to be the closest location to where I live. Makes me want to just switch to an online bank. Bare minimum, I’d recommend going to a different location.Thank you for the detailed review, Christopher. I'm truly sorry you didn't receive the customer service you expect of us, and I want to thoroughly review your experience. Please email me at [email protected] with your Google username, and be sure to mention you posted a review on a Wells Fargo location (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social
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You probably shouldn't over draft your account.
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